Create your own ACCOMMODATION Access Key Assist – Access Ability Australia

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Create your own ACCOMMODATION Access Key AssistMaxine2023-03-27T10:20:37+11:00

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Welcome

Congratulations on joining the AAA Network.

AAA Access Key Assists are suitable for a range of accommodation providers including hotels, motels, hostels and independent operators.

Access Key Assists support and encourage people of all abilities to holiday and book with additional confidence. The information we gather will help your guests to understand what to expect before arrival, help to determine the suitability of accommodation and help to alleviate anxiety. They are also a great tool for fostering independence.

With our bespoken online platform, we will guide and assist you to make a professional Access Key Assist.

As you progress throughout this form, you will be required to upload images. We will guide you through this process.

A professional photoshoot is an optional extra. Price on application.

AAA Access Key Assists are a subscription-based product. Your Access Key Assist will feature on the AAA Scout+ mobile application. Subscription will be valued at $40 per month (ex GST) as a special introductory offer to a limited number of spots.

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Details

Accommodation name *

Accommodation address *

Address Line 1

City

State / Province / Region

Postal Code

Country

Contact name *

Contact phone number *

Email *

Accommodation phone number *

Accommodation website / URL

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Terms and Conditions

I have read and accept AAA Access Key Assist Terms and Conditions below *

Yes

This Terms and Conditions set the terms and understanding for Access Keys Pty Ltd trading as Access Ability Australia to complete a project that delivers the design and development of a AAA Access Key Assist.

Purpose
Project will include the design and development of digital AAA Access Key Assist. Access Key Assist to feature on AAA Scout+ mobile application.
Resource will be designed for use by patrons with disability, but NOT limited to.

Duration
12 month: $40 a month for the minimum subscription term of 12 months. Terms and Conditions shall become effective upon acceptance of terms by authorised officials and will remain in effect until modified or terminated by any one of the partners by mutual written consent.
Terms of Acceptance
1.1. The Licensor (Access Keys Pty Ltd) is the owner of the Intellectual Work (digital resource) described in this Terms and Conditions.
1.2. The Licensee (client) is not granted any proprietary interest in the Intellectual Work.
1.3. The Licensee wishes to use the Intellectual Work.
1.4. The Licensor grants the Licensee a non-exclusive, non-transferable licence to use the Intellectual Work for the Term and specific purpose set forth in this Terms and Conditions.
1.5. The Licensor supports the Intellectual Work for the benefit of the Licensee by way of Updates.

2. Obligations
2.1. The Licensee must:
(a) provide the Licensee’s logo to the Licensor
(b) direct all changes or Updates to Intellectual Work, including the content, layout or imagery, to the Licensor
(c) Not make changes to Intellectual Work or its content
2.2 Copyright Act 1968 (Cth) (‘Copyright Act’) must be adhered to by the Licensee and the Licensor.

3.0 Termination
3.1 Termination may be affected in the following manner:
(a) upon mutual written consent of either party; or
(b) by either party where the other party defaults in performance of this Terms and
(c) You may terminate your Terms and Conditions before the expiry of the Minimum Term. The cancellation fees are as follows:
If there is 12 months of subscription fee equivalent remaining on the Minimum Term of Terms and Conditions = $480.
If there are less than 12 months but more than 6 months of subscription fee equivalent remaining on the Minimum Term of Terms and Conditions = $400.
And, if there are less than 6 months of membership fee equivalent remaining on the Minimum Term of Terms and Conditions = $300 OR the amount of the future Minimum Term subscription fees payable whichever is the lesser).
Conditions.
3.2. For the purpose of clause 3.1(b), the Licensee will default where:
a) it fails to provide Updates to the Licensor or fails to respond to email correspondence notice regarding Intellectual Work validity within 14 business days.
b) it fails to make payments.
3.3. Upon Termination, the Licensee must immediately cease to print, publish, communicate to the public or use in any manner whatsoever, the licensed Intellectual Work.
3.4. Following Termination of this Terms and Conditions, all reasonable efforts must be made by each party to remove Intellectual Work, logo/s and additional marketing material from mobile application, websites and social media sites within 5 Business Days.

4. Liability and Indemnity
4.1 The Licensor agrees to indemnify the Licensee against all loss, damages, costs, expenses suffered or incurred by the Licensee arising out of or in connection with:
a) any negligent or other wrongful, willful or reckless act or omission of the Licensor;
b) any breach of any term, condition or warranty by the Licensor under this Terms and Conditions.
4.2 The Licensee agrees to indemnify the Licensor against all loss, damages, costs, expenses suffered or incurred by the Licensor arising out of or in connection with:
a) any breach of any term condition or warranty by the Licensee under this Terms and Conditions; or
b) any negligent or other wrongful, willful or reckless act or omission of the Licensee under this Terms and Conditions.
4.3 A party’s liability under the indemnities in clauses 4.1 and 4.2 will be reduced to the extent to which any action, proceedings, claim or demand arises out of any negligent or other wrongful act or omission of a party.
4.4 Subject to Law a party’s total liability to the other party for any one claim made by a party pursuant to this Terms and Conditions, shall be $1 million per event and in the aggregate $5 million.
4.5 Under no circumstances will either party be liable for any indirect, special, incidental or consequential loss or damage, anticipated savings, loss of profit, economic loss, revenue or goodwill.

Definitions and Interpretation
Business Day means any day except a Saturday or Sunday or other public holiday in the State of Victoria.
Copyright means any copyright under the Copyright Act 1968 (Cth) (‘Copyright Act’).
Intellectual Property means any property and the legal right therein of either party developed before or independently of this Terms and Conditions, including inventions, trademark, trading name, design, patent, patent applications, copyrights, know how (trade secrets) and any information embodying proprietary data such as technical data and computer software and in the case of the Licensee includes logo/s, website, hyperlink, images and marketing material.
This Terms and Conditions does not grant and shall not be construed as implying that either party shall have the right to use the Background Intellectual Property of the other in connection with the obligations of a party except as otherwise provided hereunder.
Intellectual Work means designs, artwork, photographs, text, script, copy and other works submitted by the Licensor and selected by the Licensee but does not include any Background Intellectual Property of the Licensee.
Licence means the non-exclusive, non-transferable right to use and distribute Intellectual Work/s for the Term and specified purpose set out in this Terms and Conditions.
Minimum term: The term specified in Terms and Conditions form.
Termination means the conclusion of contractual relations between the Licensor and the Licensee.
Termination Date means the date on which this Term and Conditions is terminated pursuant.
Update means alternations to the Intellectual Work/s made by the Licensor on instruction from the Licensee and agreed to by the Licensor for the purpose validity.
Update Fee means the amount determined by the Licensor based upon the Scope of the Update that is required to be paid by the Licensee to the Licensor as outlined in Item 4 of Schedule 1.

Schedule 1
Item 1
Services
The Licensor agrees to provide the following Services to the Licensee:
(a) Design and development of Intellectual Work/s
(b) Two separate submissions of DRAFT Intellectual Work/s to Licensee for review and opportunity for Licensee to provide any required changes in single submissions only
(c) Intellectual Work/s listed on Access Ability Australia Scout+ app
(d) Intellectual Work/s shared via Access Ability Australia social channels

Item 2
An introductory subscription fee of $40 per month will apply.
A minimum period of 12 months is minimum term.
Item 3
Update Fee
Alternations to the Intellectual Work/s made by the Licensor on instruction from the Licensee and agreed to by the Licensor for the purpose of ensuring validity.
The Licensee must pay to the Licensor the Update Fee determined by the Licensor following evaluation of the scope of update required. *POA

Item 4
Notices
All notices are to be in writing and addressed to:
a) the Licensor via email at info@accesskeys.com.au or
b) the Licensor via post to Eastern Innovation, 5a Hartnett Close, Mulgrave, 3170 Victoria; and
c) the Licensee via email provided or
d) the Licensee via postal address provided.
You acknowledge and agree that upon purchasing an Access Key Assist, you will be bound by the Terms and Conditions of Access Ability Australia.

Your preferred password to save form

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Payment

Access Key Assists *

Price: $ 40.00

AAA Access Key Assists are a subscription-based product. This will be valued at $40 per month.

If living in Australia, all pricing excludes GST.

For a professional photoshoot please contact us info@accesskeys.com.au for pricing and availability.

Stripe credit card *

Card

Name on Card

Total *

$ 0.00

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Requirements

Before you begin, we recommend that you have images and measurements on hand for upload.

Click next for a list of images and measurements required.

Important: If any person is featured in a photo that is to be included in the Access Key Assist, a signed Photo Release Form must be submitted to us before your Access Key Assist can be published. You will have opportunity to upload forms at the end of this Access Key Assist questionnaire.

Download photo release form

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Images Required

We recommend the following photos (that are applicable to the accommodation) be taken and uploaded to your device prior to commencing.
Please ensure all images are taken in LANDSCAPE.

List of images required

Accommodation logo
Exterior of accommodation preferably including signage
Accessible parking with entrance in view if possible
Reception
Kitchen in rooms (if available)
Lounge area in rooms (if available)
Bedroom in rooms
Bathroom in accessible rooms (if available)
Pool area, if applicable
Conference room set up for purpose, if applicable

Please submit landscape images where possible.
All images have maximum size limit of 10mb.
Download sample images below and then proceed to the next page for further information on measurements required.

Download samples of the images required

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Measurements Required

List of measurements required

Horizontal width of main entry door
Height of main reception desk
Height of lower height reception desk, if applicable
Sizes of accessible rooms eg. average room is approximately 12m2
Horizontal width of door/gate to pool area, if applicable
Height of the key card system to access room
Height of key card system inside room
Horizontal width of accessible room entry door
Horizontal width of accessible room doors throughout the room
Hallway width of accessible rooms
Height of tables in rooms
The height of power outlets in rooms (to power medical equipment & charge mobility equipment)
Space underneath the bed for a portable hoist, if applicable
If applicable, distance of mounted shower products to shower bench in accessible bathrooms

Please download the measurement instruction guide below to assist you in ensuring the measurements you gather are accurate.

Download measurement instruction guide

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Logo

Please upload accommodation logo *

Click or drag a file to this area to upload.

Why are we requesting your logo?
Your logo will feature on your customised Access Key Assist and will help your customers identify your branding.

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Accomodation Exterior

Please upload an image that shows the front of the accommodation, preferably with name/signage *

Click or drag a file to this area to upload.

Why do we want a picture of the outside of the accommodation?
Providing this level of predictability will help visitors locate and identify your accommodation from the street and make it easier for them to find.

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Parking

Is check-in parking available? *

Yes
No

Provide details for check-in parking *

For example, location and time limits

Is accessible parking available? *

Yes
No

Where is accessible parking located? *

For example: within designated car park, immediately opposite the main entrance.

Why do we want to know if accessible parking is available?
Some people with disability have accessible parking permits that allow them to park in an accessible parking bay. Accessible parking bays are usually positioned within close proximity to venues for convenient access and usually provide extra room either side of the parked vehicle to allow for user to conveniently manoeuvre.

Upload an image of accessible parking in relation to entrance *

Click or drag a file to this area to upload.

Why are we requesting an image of accessible parking in relation to health club entrance?
It is convenient for a person with a physical limitation to know the proximity of accessible parking to the entrance of a building. This may determine whether they can visit independently or whether they need support.

What other parking is available? *

For example: general parking, general parking with restrictions, bus/van parking

Is under cover parking available? *

Yes
No

What is the overhead clearance of undercover parking? *

Will a swipe card need to be picked up at reception before entering the carpark? *

Yes
No

Is an electric vehicle charging station available? *

Yes
No

Where is electric charging station located? *

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Public Transport

List all public transport options close by and their approximate distance from the accommodation eg. 300m from Belmore train station *

Is there an airport transfer service available? *

Yes
No

Are pick up and drop off services available? *

Yes
No

Is there a service to help guests book accessible taxis and transport? *

Yes
No

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Main Entrance

Which best describes the main entrance? *

Step free
Stepped
Ramp access
Portable ramp

Please select all applicable options

If you selected portable ramp in question above, please advise how guests can request this ramp be installed prior to arrival.

Why do we want to know details about the access to the main entrance?
This level of information is helpful for a wide audience including people living with disability, parents with prams and the ageing population. It will also help some wheelchair users to determine how suitable venue is and whether they can attend independently or may need support.
If providing a portable ramp, please display signage that clearly indicates availability and how guests can request ramp be installed.

Which best describes the main entry door? *

Automated
Autoated revolving
Manual opening inward
Manual opening outward
Manual sliding

Why do we want to know details about the main entry door?
This level of information is helpful for a person living with a physical disability. This may determine whether they can visit independently or whether they need support.

What is the horizontal clearance of main entry door? *

Please refer to the measurement instruction guide on page 6

Why do we want to know the door clearance of the main entry?
Mobility equipment comes in various shapes and sizes. This may include a compact wheelchair, a sports wheelchair with a wider footprint, a power wheelchair, a wheelchair with breathing equipment, a larger motorised scooter or a walking frame. This information best informs users of mobility equipment on the suitability of access for individual needs. This information is also very helpful for parents with prams.

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Floor Levels

How many floor levels are there? *

If there are multiple floor levels, is lift access available?

Yes
No

Where is lift located?

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Reception

Is there a main reception desk? *

Yes
No

Upload an image of the main reception desk *

Click or drag a file to this area to upload.

What time is reception staffed? *

What is the height of the main reception desk? *

Please refer to the measurement instruction guide on page 6

If available, what is the height of the lower main reception desk?

Please refer to the measurement instruction guide on page 6

Does reception have seating? *

Yes
No

Select all available seating options

Seating with back and arm rests
Seating with backrests only
Stools
Couches

Is self check-in an option? *

Yes
No

Please provide details on how guests can self check-in

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Public Toilets

Are there public toilets available at reception? *

Yes
No

Is there an accessible public toilet available at reception? *

Yes
No

Describe where public accessible toilets located in relation to reception *

For example: Toilet 1: past reception on the right, Toilet 2: on level 4 to the left of the pool area

Are aisles and hallways to accessible toilet wide enough to fit a wheelchair/mobility aid? Preferably 1.2m wide. *

Yes
No

Which best describes the entry door to the accessible toilet? *

Manual sliding
Automated
Manual opening inward
Manual opening outward

What is the horizontal clearance of the accessible toilet door? *

Please refer to the measurement instruction guide on page 6

Why do we want to know the clearance of the accessible toilet door?
Some toilets may be signed as accessible, however, do not have adequate door clearance for some mobility equipment. Mobility equipment comes in various shapes and sizes. This may include a compact wheelchair, a sports wheelchair with a wider footprint, a power wheelchair, a wheelchair with breathing equipment, a larger motorised scooter or a walking frame. This information best informs users of mobility equipment on the suitability of your venue's bathroom facilities for their individual needs and comfort. Baby change facilities are also often located in accessible bathrooms; therefore, this information is also very helpful for parents with prams.

What is the position of the grab bars in the accessible toilet? *

Behind
Left-hand side
Right-hand side
Retractable on both sides

The position of grab bars are determined from a seated position on toilet. Please select all applicable options.

Pictured below: right hand side and behind grab bars

Why do we want to know the position of the grab bars in the accessible toilet?
This information is useful for a user that may have mobility restrictions (e.g. a person who has had a stroke and a weakness on one side of their body).

What other toilets are available?

Ambulant
All genders
Seperate mens/boys and womens/girls toilets
Baby change area

Description of where all other toilets are located. If baby change area is applicable, please also advise if it is accessible by all genders

For example: Toilet 1: Male toilets past reception on the right. Baby change within accessible toilet, to the left of lifts

Is there clear toilet signage?

Yes
No

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Room Access

Provide details on the entry door system *

For example: automatic door entry system with key card

What is the height of the key card system to access the room? (if applicable)

Please refer to the measurement instruction guide on page 6

What is the entry door clearance of rooms? *

Please refer to the measurement instruction guide on page 6

What is the height of the internal key card system? (if applicable)

Please refer to the measurement instruction guide on page 6

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Accessible Rooms

Are accessible rooms available? *

Yes
No

How many accessible rooms are available? *

Please provide the sizes of accessible rooms eg. average room is approximately 12m2 *

What floor are the accessible rooms located on? *

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Kitchens in Rooms

Do some rooms have kitchens/kitchenettes? *

Yes
No

Which provisions are available in the kitchen? Please select all applicable options

Tea/Coffee making facilities
Coffee machine
A pour kettle and tipper for safe pour and use of boiling water
Sink
Wheelchair access under kitchen sink
Dishwasher
Dishwasher accessible from wheelchair
Stovetop
Wheelchair access under stovetop
Oven
Side opening oven at an accessible height
Short distance from oven to heat proof area
Wheelchair access under preparation area
Benches at accessible heights – ideally 28”-34” above the floor
Adjustable counter tops
Pull out shelving/counter tops
Microwave
Microwave and buttons at wheelchair accessible height
Fridge
Bottom-drawer freezer style refrigerator
Pantry
Sliding cupboards/pantry door
Re easy-to-use tap fittings installed? eg single lever tap
Tactile controls such as raised buttons or dials with directional indicators

Please provide details for kitchen provisions not listed above

Upload an image of the kitchen in rooms *

Click or drag a file to this area to upload.

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Room Furniture and Movement

Describe the seating in rooms *

For example: couches, seating with back and arm rests, seating with back rests, stools

What is the height of the table in rooms?

Please refer to the measurement instruction guide on page 6

Is there a glide under desk in rooms? *

Yes
No

Upload an image of the lounge area in rooms *

Click or drag a file to this area to upload.

What are the average internal door clearances for rooms?

Please refer to the measurement instruction guide on page 6

What is the average hallway width in rooms?

Please refer to the measurement instruction guide on page 6

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Bedrooms

Are hanging rails and shelving in wardrobes accessible from a wheelchair? *

Yes
No

Is the bed adjustable? *

Yes
No

Please provide details for adjustable bed *

For example, height adjustable, adjustable feet, adjustable head

Is there space underneath the bed for storage? *

Yes
No

Please provide the height of the space under the bed in mm

Please refer to the measurement instruction guide on page 6

Is there sufficient space at each the side of the bed for wheelchair transfer? *

Yes
No

This provides guests the option to choose which side of the bed they prefer to sleep on

Are there power sockets next to the bed to power medical equipment and charge mobility equipment? *

Yes
No

Is there a full-length mirror? *

Yes
No

Upload an image of a bedroom *

Click or drag a file to this area to upload.

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Bathrooms

Do some rooms offer accessible bathrooms? *

Yes
No

Are aisles and hallways to accessible toilet wide enough to fit a wheelchair/mobility aid? Preferably 1.2m wide. *

Yes
No

What is the average size of the accessible bathroom in meters squared? *

Is there a ceiling hoist? *

Yes
No

Which best describes the entry door to the accessible bathroom? *

Sliding
Manual opening inward
Manual opening outward

What is the horizontal clearance of the bathroom door? *

Please refer to the measurement instruction guide on page 6

What is the position of the grab bars in the accessible toilet? *

Behind
Left-hand side
Right-hand side
Retractable on both sides

The position of grab bars are determined from a seated position on toilet. Please select all applicable options.

Can a toilet commode be provided? *

Yes
No

Can a shower chair be provided? *

Yes
No

Please provide more details about the shower. Select all applicable options

Roll in shower
Hand held shower hose
Grab bars
Shower bench commode
Shower curtain
Emergency button

If complimentary shower products are mounted in shower cubicle, please provide distance of their location from shower bench, if applicable

Can a wheelchair glide under the sink? *

Yes
No

Are easy to use tap fittings installed eg. Single lever tap *

Yes
No

Is there a lowered mirror in the bathroom? *

Yes
No

Upload an image of the bathroom in the accessible room *

Click or drag a file to this area to upload.

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Comfort

What is the average height of power points in rooms? *

Please refer to the measurement instruction guide on page 6

Can the phone be used on speakerphone so guest do not have to struggle to hold it up to their ear? *

Yes
No

Are light switches and air conditioning controls within easy reach? *

Yes
No

Are lighting dimmer switches available? *

Yes
No

Are remote controlled blinds and shutters available? *

Yes
No

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Flooring

What best describes the flooring in rooms?

Carpet
Tiled
Vinyl
Concrete
Hardwood
Other

Please select all applicable options

If rooms have a different flooring type than what was provided on the previous list, please provide details

Why do we want to know about the type of flooring?
This information is helpful for mobility aid users. It will determine ease of movement and access throughout venue. Hard, smooth surfaces are typically easier for people with mobility issues to navigate. Flooring information is also helpful to determine the acoustics of an environment.

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Provisions and Services

Which of the following provisions and services are available?

Please select all applicable options

Please provide any further provisions and services not mentioned on list above

Is there a local disability equipment hirer that can supply equipment to guests, such as a wheelchair or shower commode?

Yes
No

Supplier name *

Supplier address *

Supplier phone number *

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Conference Facilities

Are there conference facilities onsite? *

Yes
No

Upload an image of the conference room set up for purpose *

Click or drag a file to this area to upload.

Is there an accessible toilet nearby? *

Yes
No

Description of where accessible toilet is located *

Please ensure to provide information as set out below for any additional accessible toilets at the end of this form

Are aisles and hallways to accessible toilet wide enough to fit a wheelchair/mobility aid? Preferably 1.2m wide. *

Yes
No

Which best describes the entry door to the accessible toilet? *

Automated
Manual opening inward
Manual opening outward
Manual sliding

What is the horizontal clearance of the accessible toilet door? *

Please refer to the measurement instruction guide

Why do we want to know the clearance of the accessible toilet door?
Some toilets may be signed as accessible, however, do not have adequate door clearance for some mobility equipment. Mobility equipment comes in various shapes and sizes. This may include a compact wheelchair, a sports wheelchair with a wider footprint, a power wheelchair, a wheelchair with breathing equipment, a larger motorised scooter or a walking frame. This information best informs users of mobility equipment on the suitability of your venue's bathroom facilities for their individual needs and comfort. Baby change facilities are also often located in accessible bathrooms; therefore, this information is also very helpful for parents with prams.

What is the position of the grab bars in the accessible toilet? *

Behind
Left-hand side
Right-hand side
Retractable on both sides

Pictured below: right hand side and behind grab bars

Why do we want to know the position of the grab bars in the accessible toilet?
This information is useful for a user that may have mobility restrictions (e.g. a person who has had a stroke and a weakness on one side of their body).

What other toilets are available for conference attendees? *

Ambulant
Unisex
Seperate male and female toilets
Baby change area

Description of where all other toilets are located. If baby change area is applicable, please also advise if it is accessible by all genders *

For example: Toilet 1: Male toilets past conference room on the right. Female toilets on the right of conference room. Baby change within unisex toilet.

Is there clear toilet signage? *

Yes
No

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Restaurant

Is there a restaurant onsite? *

Yes
No

If an online menu is available, please provide link

Does the restaurant cater for dietary needs? *

Yes
No

Is there an online booking system for the restaurant? *

Yes
No

Please provide a link for the booking system *

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Wet Area

Is there a pool available? *

Yes
No

Is the pool *

Indoor
Outdoor
Both indoor and outdoor pools available

Please upload a photo of the pool/s *

Click or drag a file to this area to upload.

For privacy, please ensure publicity rights are adhered to and no faces are visible.

What is the size of the pool/s? *

For example: 50m

Which best describes the door/gate to the pool area/s? *

Automated
Manual: Opening inward
Manual: Opening outward

What is the clearance/horizontal width of door/gate to pool area/s? *

Please refer to the measurement instruction guide on page 6

Which best describes the access into the pool/s? *

Ladder access with handrails on both sides
Ladder access with handrail on one side only
Ramped access with handrails on both sides
Ramped access with handrail on one side only
Stepped access with handrails on both sides
Stepped access with handrail on one side only
Beach entry

Please select all applicable options

Does pool/s have hoist access? *

Yes
No

What type of hoist is available? *

Seated
Sling

What is the safe working load of the pool hoist? *

For example: maximum load 200kg

Please provide sling pool hoist model details. *

For example: C450 ceiling hoist with hoist/carry bar. Safe maximum load 200kg.

Does the user need to bring their own sling? *

Yes
No

If the wet area includes any other facilities, please provide details

For example: spa, sauna, steam room.

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Gym

Is there a gym onsite? *

Yes
No

What hours is the gym open? *

What equipment is available?

Bar bells
Boxing equipment
Cable machines
Cardio equipment
Dumbells
Foam rollers
Free weights
Functional training equipment
Hand cycle machine
Kettle bells
Medicine balls
Recumbent bikes
TheraBands

Please select all applicable options

Provide details of any other equipment not mentioned above

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Service Animals

Do you have a Pet Policy?

Yes
No

Please provide link to Pet Policy *

If food and water bowls are available for service animals including Guide dogs, seeing eye dogs and assistance dogs, please advise how guests can obtain bowls *

If there is a designated service animal relief area, please provide details *

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Public Conveniences

Is there a supermarket nearby? *

Yes
No

Provide further details on the nearest supermarket *

For example, distance, address and opening hours

Is there a pharmacy nearby? *

Yes
No

Provide further details on the nearest pharmacy *

For example, distance, address, phone number and opening hours

Is there a medical clinic nearby? *

Yes
No

Provide further details on the nearest medical clinic *

For example, distance, address, phone number and opening hours

Is there a hospital nearby? *

Yes
No

Provide further details on the nearest hospital *

For example, distance, address and whether hospital has emergency department

Can accommodation facilitate a doctor visit? *

Yes
No

Please provide details on how guests can book doctor visit *

For example, contact the front desk

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Emergencies

Is there a Personal Evacuation Plan (PEP) that can be shared with guests who have limited mobility? *

Yes
No

Are emergeny buttons available in accessible bathrooms within accessible rooms? *

Yes
No

Are emergency pull cords or emergency buttons available next to beds in accessible rooms? *

Yes
No

Please provide details and location of emergency pull cords or emergency buttons *

For example: two emergency buttons installed on the right hand side of each bed. One at bed height and one at floor level.

In the event of an evacuation, are there emergency lights? *

Yes
No

In the event of an evacuation, are there emergency alarm sounds? *

Yes
No

Are there visual or vibrotactile (vibrating or shaking component emergency alerts) for people who are Deaf or hard of hearing

Yes
No

You may like to consider the provision of Deafguard Emergency Alarms.
This is a visual alert for people who are Deaf and hard of hearing.
See further information here
Deafguard Emergency Alarm

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Seniors/Carer Card

Registered with the Carer/Seniors Card Program?
For more information visit Seniors Online Victoria
If you are not as yet registered and wish to do so, please advise our office once you are a member and we will update your Access Key Assist.

If Carer/Seniors Cards are accepted, please provide details on benefits

Has acccommodation considered the needs of the LGBTQ+ community? *

Yes
No

For example
Established a Non-Discrimination Policy
Guest registration forms that ensure inclusivity and sensitivity (a space for individuals to indicate their gender identity, sexual orientation, pronouns, preferred name)
Staff trained in inclusive language
Marketing material featuring diversity and inclusivity
Staff diversity and inclusivity
Collaboration with local LGBTIQ organisations

Please provide further information on how venue considers the needs of the LGBTQ+ community

Has accommodation taken steps towards reconciliation? *

Yes
No

For example
Do guest registration forms begin with an acknowledgment of the traditional custodians of the land on which the venue operates or provide a section where guests can identify their Indigenous status?
Display Indigenous artwork, language or signage
Employ Indigenous staff
Host events that promote Indigenous art, music, or storytelling
Staff trained in cultural awareness

Please provide further information on how venue has taken steps towards reconcilation

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Online Booking

Are accommodation online bookings available? *

Yes
No

Please provide the link for online booking system *

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Additional Information

If applicable, please provide any further information about facilities onsite. For example tennis court, walking trails, bike hire, meeting rooms

Please provide one to two additional pieces of information that you would like to share

For example: A Social Story is available to help guide you when staying. Accessible showers near the pool area are located on level 2 and include hand held shower hose, grab bars, shower bench, shower curtain and emergency button.

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Release forms

If any of the images you have uploaded include people/staff, please have them sign photo release forms (found on page 5) and upload here. If you have more than one form to upload, please scan as one document and upload all together.

Click or drag a file to this area to upload.

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Additional Services

Our philosophy is simple – successful inclusion is gained by authentic attitudes.

Now with one access task ticked off the list, you don’t need to stop there. If you’ve got the vision, then we’ve got the products and services to turn it into something amazing. Access Ability Australia can help you get from where you are to where you want to be.

In addition to Access Keys and Access Key Assists, we also design and develop customised Communication Boards, Social Stories and provide online Communication Access and Awareness Training.

Making changes to the way you inspire and inform your visitors can provide your organisation with increased social and economic benefit.

So why not continue your journey with us and see what other inclusive offerings we can support you with. You may also like to enrol in our training so you can be sure to provide effective, efficient and responsive customer service delivery every time.

Communication Board order form

Learn more about Word Lane Communication Access Signs

Communication Access and Awareness Training enrolment

Learn more about Social Stories

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Thank You

Welcome to the AAA Network.
You will be soon be granted access to our online Member’s Hub.
Located on our website, this hub is filled with a wide range of engaging material to manage and engage communities and workplace cultures on a successful and progressive access and inclusion journey.
Available in the hub are carefully formatted social media posts and captions for all AAA products for use on Instagram, Facebook and LinkedIn.
You will also find video tools and tutorials to help maximise the benefits of your customised membership.
There are some great examples of product in use within natural settings to view as well as some valuable guest speakers who talk about the importance of improved access information from a variety of perspectives.
Additionally, the hub is completely free to access.
To find out more about Access Ability Australia and the work we do, please visit our website.
If you have any questions, please contact us via info@accesskeys.com.au or visit our website.

Visit our website

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