Harvest Access Key Assist Web Form – Access Ability Australia

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Harvest Access Key Assist Web FormMaxine2023-05-03T16:33:33+10:00

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Welcome

Congratulations on joining the inclusion movement.

AAA Access Key Assists are suitable for a range of hospitality venues. This may include fine, casual and family style dining as well as cafes and fast-food restaurants.

Access Key Assists support and encourage people of all abilities to visit your venue with confidence.

Access Key Assists help visitors understand what to expect before attending, help to determine the suitability of your venue and help to alleviate anxiety.

Access Key Assists are a great tool for fostering independence.

With our bespoken online platform, we will guide and assist you to make a professional Access Key Assist.

As you progress throughout this form, you will be required to upload images. We will guide you through this process.

A professional photoshoot is an optional extra. Price on application.

Your Access Key Assist will feature on the AAA Scout+ mobile application.

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Details

Venue name *

Venue address *

Address Line 1

City

State / Province / Region

Postal Code

Country

Venue phone number *

Venue website / URL

Please provide opening hours *

Are bookings required? *

Yes
No

Are wheelchair bookings available? *

Yes
No

If online bookings are available, please provide link

Contact name *

Contact person phone number *

Email *

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Terms and Conditions

I accept read and accept AAA Access Key Assist Terms and Conditions below *

Yes

This Terms and Conditions set the terms and understanding for Access Keys Pty Ltd trading as Access Ability Australia to complete a project that delivers the design and development of a AAA Access Key Assist.

Purpose
Project will include the design and development of digital AAA Access Key Assist. Access Key Assist to feature on AAA Scout+ mobile application.
Resource will be designed for use by patrons with disability, but NOT limited to.

Terms of Acceptance
1.1. The Licensor (Access Keys Pty Ltd) is the owner of the Intellectual Work (digital resource) described in this Terms and Conditions.
1.2. The Licensee (client) is not granted any proprietary interest in the Intellectual Work.
1.3. The Licensee wishes to use the Intellectual Work.
1.4. The Licensor grants the Licensee a non-exclusive, non-transferable licence to use the Intellectual Work for the Term and specific purpose set forth in this Terms and Conditions.
1.5. The Licensor supports the Intellectual Work for the benefit of the Licensee by way of Updates.

2. Obligations
2.1. The Licensee must:
(a) provide the Licensee’s logo to the Licensor
(b) direct all changes or Updates to Intellectual Work, including the content, layout or imagery, to the Licensor
(c) Not make changes to Intellectual Work or its content
2.2 Copyright Act 1968 (Cth) (‘Copyright Act’) must be adhered to by the Licensee and the Licensor.

3.0 Termination
3.1 Termination may be affected in the following manner:
(a) upon mutual written consent of either party; or
(b) by either party where the other party defaults in performance of this Terms and Conditions.
3.2. For the purpose of clause 3.1(b), the Licensee will default where:
a) it fails to provide Updates to the Licensor or fails to respond to email correspondence notice regarding Intellectual Work validity within 14 business days.
b) it fails to make payments if required.
3.3. Upon Termination, the Licensee must immediately cease to print, publish, communicate to the public or use in any manner whatsoever, the licensed Intellectual Work.
3.4. Following Termination of this Terms and Conditions, all reasonable efforts must be made by each party to remove Intellectual Work, logo/s and additional marketing material from mobile application, websites and social media sites within 5 Business Days.

4. Liability and Indemnity
4.1 The Licensor agrees to indemnify the Licensee against all loss, damages, costs, expenses suffered or incurred by the Licensee arising out of or in connection with:
a) any negligent or other wrongful, willful or reckless act or omission of the Licensor;
b) any breach of any term, condition or warranty by the Licensor under this Terms and Conditions.
4.2 The Licensee agrees to indemnify the Licensor against all loss, damages, costs, expenses suffered or incurred by the Licensor arising out of or in connection with:
a) any breach of any term condition or warranty by the Licensee under this Terms and Conditions; or
b) any negligent or other wrongful, willful or reckless act or omission of the Licensee under this Terms and Conditions.
4.3 A party’s liability under the indemnities in clauses 4.1 and 4.2 will be reduced to the extent to which any action, proceedings, claim or demand arises out of any negligent or other wrongful act or omission of a party.
4.4 Subject to Law a party’s total liability to the other party for any one claim made by a party pursuant to this Terms and Conditions, shall be $1 million per event and in the aggregate $5 million.
4.5 Under no circumstances will either party be liable for any indirect, special, incidental or consequential loss or damage, anticipated savings, loss of profit, economic loss, revenue or goodwill.

Definitions and Interpretation
Business Day means any day except a Saturday or Sunday or other public holiday in the State of Victoria.
Copyright means any copyright under the Copyright Act 1968 (Cth) (‘Copyright Act’).
Intellectual Property means any property and the legal right therein of either party developed before or independently of this Terms and Conditions, including inventions, trademark, trading name, design, patent, patent applications, copyrights, know how (trade secrets) and any information embodying proprietary data such as technical data and computer software and in the case of the Licensee includes logo/s, website, hyperlink, images and marketing material.
This Terms and Conditions does not grant and shall not be construed as implying that either party shall have the right to use the Background Intellectual Property of the other in connection with the obligations of a party except as otherwise provided hereunder.
Intellectual Work means designs, artwork, photographs, text, script, copy and other works submitted by the Licensor and selected by the Licensee but does not include any Background Intellectual Property of the Licensee.
Licence means the non-exclusive, non-transferable right to use and distribute Intellectual Work/s for the Term and specified purpose set out in this Terms and Conditions.
Minimum term: The term specified in Terms and Conditions form.
Termination means the conclusion of contractual relations between the Licensor and the Licensee.
Termination Date means the date on which this Term and Conditions is terminated pursuant.
Update means alternations to the Intellectual Work/s made by the Licensor on instruction from the Licensee and agreed to by the Licensor for the purpose validity.

Schedule 1
Item 1
Services
The Licensor agrees to provide the following Services to the Licensee:
(a) Design and development of Intellectual Work/s
(b) Two separate submissions of DRAFT Intellectual Work/s to Licensee for review and opportunity for Licensee to provide any required changes in single submissions only
(c) Intellectual Work/s listed on Access Ability Australia Scout+ app
(d) Intellectual Work/s shared via Access Ability Australia social channels

Item 2
A minimum period of 12 months is minimum term.

Item 3
Notices
All notices are to be in writing and addressed to:
a) the Licensor via email at info@accesskeys.com.au or
b) the Licensor via post to Eastern Innovation, 5a Hartnett Close, Mulgrave, 3170 Victoria; and
c) the Licensee via email provided or
d) the Licensee via postal address provided.
You acknowledge and agree that upon purchasing an Access Key Assist, you will be bound by the Terms and Conditions of Access Ability Australia.

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Requirements

Before you begin, we recommend that you have images and measurements on hand for upload.

Click next for a list of images and measurements required.

For privacy, please ensure publicity rights are adhered to and no faces are visible in images uploaded to this form, including staff. You will have opportunity to upload forms at the end of this Access Key Assist form.

Download photo release form

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Images required

We recommend the following photos (that are applicable to the venue) be taken and uploaded to your device prior to commencing.
Please ensure all images are taken in LANDSCAPE.

List of images required

Venue logo
Exterior of venue including signage
Accessible parking with venue entrance in view if possible
Indoor dining area showing seating
Outdoor dining area showing seating if applicable

Please submit landscape images where possible.
All images have maximum size limit of 10mb.
Download sample images below and then proceed to the next page for further information on measurements required.

Download image samples

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Measurements required

List of measurements required

Horizontal width of main entry door
Horizontal width of accessible toilet door
Height of most suitable indoor table for wheelchair user
Height of most suitable outdoor table for wheelchair user (if applicable)
Height of main service counter

Please download the measurement instruction guide below to assist you in ensuring the measurements you gather are accurate.

Download measurement instruction guide

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Logo

Please upload logo *

Click or drag a file to this area to upload.

Why are we requesting your logo?
Your logo will feature on customised Access Key Assist and will help customers identify your branding.

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Venue

Please upload an image that shows the front of venue preferably with name/signage *

Click or drag a file to this area to upload.

Why do we want a picture of the outside of the venue?
Providing this level of predictability will help visitors locate and identify the venue from the street, making it easier to find.

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Parking

Is accessible parking available? *

Yes
No

Where is accessible parking located?

Why do we need to know if accessible parking is available?
Some people with disability have accessible parking permits that allow them to park in an accessible parking bay. Accessible parking bays are usually positioned within close proximity to venues for convenient access and usually provide extra room either side of the parked vehicle to allow for user to conveniently manoeuvre.

Upload an image of accessible parking in relation to the venue entrance *

Click or drag a file to this area to upload.

Why are we requesting an image of accessible parking in relation to the entrance? It is convenient for a person with a physical limitation to know the proximity of accessible parking to the entrance of a building. This may determine whether they can visit independently or whether they need support.

What other parking is available? *

Is an electric vehicle charging station available? *

Yes
No

Where is electric charging station located? *

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Main Entrance

Which best describes the main entrance? *

Step free
Stepped
Ramp access
Portable ramp

Please select all applicable options

If you selected portable ramp in question above, please advise how people can request this ramp be installed prior to arrival.

Why do we want to know details about the access to the main entrance?
This level of information is helpful for a wide audience including people living with disability, parents with prams and the ageing population. It will also help some wheelchair users to determine whether your venue is suitable and whether they can attend independently or may need support.
If providing a portable ramp, please display signage that clearly indicates availability and how people can request ramp be installed.

Which best describes the main entry door? *

Automated
Manual opening inward
Manual opening outward
Manual sliding

Why do we want to know details about the main entry door?
This level of information is helpful for a person living with a physical disability. This may determine whether they can visit independently or whether they need support.

What is the horizontal clearance of main entry door? *

Please refer to the measurement instruction guide on page 6

Why do we want to know the door clearance of the main entry?
Mobility equipment comes in various shapes and sizes. This may include a compact wheelchair, a sports wheelchair with a wider footprint, a power wheelchair, a wheelchair with breathing equipment, a larger motorised scooter or a walking frame. This information best informs users of mobility equipment on the suitability of access for individual needs. This information is also very helpful for parents with prams.

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Floor Levels

How many floor levels are there? *

If there are multiple floor levels, is lift access available?

Yes
No

Where is lift located?

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Accessible Toilets

Is there an accessible toilet available? *

Yes
No

Description of where all accessible toilets are located *

Eg. back left corner of the café, in the foyer

Are aisles and hallways to accessible toilet clear and wide enough to fit a wheelchair/mobility aid? Preferably 1.2m wide. *

Yes
No

Which best describes the entry door to the accessible toilet? *

Automated
Manual opening inward
Manual opening outward
Manual sliding

What is the horizontal clearance of the accessible toilet door? *

Please refer to the measurement instruction guide on page 6

Why do we want to know the door clearance of the accessible toilet?
Some toilets may be signed as accessible, however, do not have adequate door clearance for some mobility equipment.
Mobility equipment comes in various shapes and sizes. This may include a compact wheelchair, a sports wheelchair with a wider footprint, a power wheelchair, a wheelchair with breathing equipment, a larger motorised scooter or a walking frame. This information best informs users of mobility equipment on the suitability of your venue's bathroom facilities for their individual needs and comfort.
Baby change facilities are also often located in accessible bathrooms; therefore, this information is also very helpful for parents with prams.

What is the position of the grab bars in the accessible toilet? *

Behind
Left-hand side
Right-hand side
Retractable on both sides

The position of grab bars are determined from a seated position on toilet. Please select all applicable options.

Pictured below: right hand side and behind grab bars

Why are we asking about the position of grab bars?
People with disabilities or mobility limitations may have different needs when it comes to the placement of grab bars.
Some individuals may require support from their dominant hand/side, while others may rely on their non-dominant hand/side.

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Other Toilets

What other toilets are available?

Ambulant toilet
Unisex toilet
Seperate male and female toilets
Baby change area

Please select all applicable options

Description of where all other toilets are located. If baby change area is applicable, please also advise if it is accessible by all genders

Eg. back left corner of the café, in the foyer

Is there clear toilet signage? *

Yes
No

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Indoor Dining

Upload an image of indoor dining showing seating *

Click or drag a file to this area to upload.

Why are we requesting an image of indoor dining?
Photographs are great visual supports. Visual supports provide prediction, support communication, help individuals determine the suitability of your venue and help some people living with disability to make sense of the world around them.

What type of service is offered? *

Full table service – waiter service at table
Semi self-service – order at counter and food delivered to table
Full self-service – order and pick up at counter

What is the height of main customer service counter and/or bar? *

Please refer to the measurement instruction guide on page 6

If available, what is the height of the lower counter and/or bar?

Please refer to the measurement instruction guide on page 6

Are height adjustable tables available? *

Yes
No

Please measure your most suitable indoor tables for a wheelchair user. Accessible tables should have 4 sturdy legs. Table legs should not obstruct wheelchair footplates.

What is the height of tables most suitable for a wheelchair user from ground to top of table?

Please refer to the measurement instruction guide on page 6

What is the knee clearance height from beneath top of table to ground of these tables?

Please refer to the measurement instruction guide on page 6

Why do we want measurements of your most suitable tables for a wheelchair user?
This information best informs wheelchair users on the suitability of venue. This may include users of a compact wheelchair, a sports wheelchair with a wider footprint, a power wheelchair or a wheelchair with breathing equipment.

What shape tables are available throughout indoor dining section? *

Square
Rectangle
Round

Please select all applicable options

Why do we want to know the shape of tables?
Different shape tables suit varying individual needs. A person who is hard of hearing may prefer a round table. This will provide visual access to everyone's faces to facilitate better communication. There are approximately 3.6 million Australians with hearing loss. The linear shape of a rectangular table may allow additional room to walk around and to manoeuvre mobility equipment.

Please describe the seating type throughout indoor dining section *

You may like to use the following information for guidance:
Indoor seating with back and armrests, booths, stools, benches, high chairs, booster seats etc.

Why do we want to know about seating type options?
Seats with backrests and armrests are very helpful in providing support in both the seated position and when transferring to a seated/standing position. Ideal for a person who may have weak knees, mobility issues, a child or a person with a physical disability. Seats without backrests may disrupt posture and require back muscles to work more than normal to support the spine. Booths are usually more comfortable than other seating options and may offer padded seats and backrests which can provide prolonged comfort. Conversations are more private while the surrounding noises are minimised. Suitable for people who have hearing loss or a person who may become overwhelmed by too much stimuli.

Is furniture movable to allow more flexibility for everyone? *

Yes
No

What is the indoor flooring? *

Tiled
Concrete
Vinyl
Laminate
Hardwood
Carpet
Paved

Please select all applicable options

Other Flooring

If venue has a different flooring type to what is provided on the previous lists, please provide details and indicate location eg. indoor cork

Why do we want to know about the type of flooring?
This information is helpful for mobility aid users. It will determine ease of movement and access throughout venue. Hard, smooth surfaces are typically easier for people with mobility issues to navigate. Flooring information is also helpful to determine the acoustics of an environment.

What is the maximum seating capacity for indoor dining? *

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Outdoor Dining

Is outdoor dining available? *

Yes
No

Upload an image of outdoor dining showing seating *

Click or drag a file to this area to upload.

Why are we requesting an image of outdoor dining?
Photographs are great visual supports. Visual supports provide prediction, support communication, help individuals determine the suitability of your venue and help some people living with disability to make sense of the world around them.

What type of service is offered? *

Full table service – waiter service at table
Semi self-service – order at counter and food delivered to table
Full self-service – order and pick up at counter

If available outdoors, what is the height of main customer service counter and/or bar?

Please refer to the measurement instruction guide on page 6

If available outdoors, what is the height of the lower counter and/or bar?

Please refer to the measurement instruction guide on page 6

Are height adjustable tables available? *

Yes
No

Please measure your most suitable indoor tables for a wheelchair user. Accessible tables should have 4 sturdy legs. Table legs should not obstruct wheelchair footplates.

What is the height of tables most suitable for a wheelchair user from ground to top of table?

Please refer to the measurement instruction guide on page 6

What is the knee clearance of tables most suitable for a wheelchair user?

Please refer to the measurement instruction guide on page 6

Why do we want measurements of your most suitable tables for a wheelchair user?
This information best informs wheelchair users on the suitability of your venue. This may include users of a compact wheelchair, a sports wheelchair with a wider footprint, a power wheelchair or a wheelchair with breathing equipment.

What shape tables are available throughout outdoor dining section? *

Square
Rectangle
Round

Why do we want to know the shape of tables?
Different shape tables suit varying individual needs. A person who is hard of hearing may prefer a round table. This will provide visual access to everyone's faces to facilitate better communication. There are approximately 3.6 million Australians with hearing loss. The linear shape of a rectangular table may allow additional room to walk around and to manoeuvre mobility equipment.

Please describe the seating type throughout outdoor dining section *

You may like to use the following information for guidance:
Outdoor seating with back and armrests, booths, stools, benches, high chairs, booster seats etc.

Why do we want to know about seating type options?
Seats with backrests and armrests are very helpful in providing support in both the seated position and when transferring to a seated/standing position. Ideal for a person who may have weak knees, mobility issues, a child or a person with a physical disability. Seats without backrests may disrupt posture and require back muscles to work more than normal to support the spine. Booths are usually more comfortable than other seating options and may offer padded seats and backrests which can provide prolonged comfort. Conversations are more private while the surrounding noises are minimised. Suitable for people who have hearing loss or a person who may become overwhelmed by too much stimuli.

Is furniture movable to allow more flexibility for everyone? *

Yes
No

What is the outdoor flooring? *

Tiled
Concrete
Decking
Paved
Grass
Gravel

Please select all applicable options

Other Flooring

If venue has a different flooring type to what is provided on the previous lists, please provide details and indicate location eg. outdoor shellgrit

Why do we want to know about the type of flooring?
This information is helpful for mobility aid users. It will determine ease of movement and access throughout venue. Hard, smooth surfaces are typically easier for people with mobility issues to navigate. Flooring information is also helpful to determine the acoustics of an environment.

What is the maximum seating capacity for outdoor dining? *

Is outdoor dining pet-friendly? *

Yes
No

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Environmental Acoustics

Does venue play music? *

Yes
No

Please select areas where music is played *

Indoors only
Outdoors only
Indoors and outdoors

Please provide some details about the music played *

For example, radio indoors, background music, mood music, upbeat music outdoors, live music etc.

If requested, is the venue happy to turn the music volume down? *

Yes
No

Which of the following does the venue have?

Drapes
Table cloths
An echo
Seperate room/quiet room

Please select all applicable options

Why do we want to know more about the environmental acoustics?
Rooms with lots of soft furnishings (e.g. carpet, drapes, tablecloth, couches) offer less reverberation (echo) with sound coming only from the people in the room. This environment may be more comfortable for a person with hearing loss, a person who may become overwhelmed by too much stimuli or people who wish to engage in comfortable levels of conversation.

Where is the kitchen positioned?

In the middle of the venue
At the rear of the venue
In a corner of the venue
Behind closed doors
No kitchen

Other kitchen location

If kitchen is positioned in a place other than what is listed above, please provide details. For example, on the level below.

Why do we want to know the position of the kitchen?
A kitchen's position within a venue may influence the acoustics of the dining experience.

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Quiet Times

What are the quietest days and times? *

For example, Mondays 10am - 11am, Tuesdays 2pm - 3pm etc.

Why do we want to know venue's quiet times?
Some people living with disability may become overwhelmed by too much stimuli. While there are strategies individuals can put in place to cope with these challenges, they may prefer a less crowded environment which is more predictable. A quieter environment may also be best suited to a person with hearing loss. There are approximately 3.6 million Australians with hearing loss. Quieter times may also suit mothers with infants as well as people who wish to engage in comfortable levels of conversation.

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Accessibilty

Select the items which are applicable

Large print menu
Online menu
QR digital menu
Visual menu
Preordering to minimise wait times
Pricing is displayed and easy to read (signage and labels)
Prices displayed on register - some people may not be able to understand how much to pay or may be hard of hearing/deaf
Dietary requirements catered for
Free Wi-Fi
Provision of straws on request - some people with disabilities rely on straws to consume food and beverages for hydration and nutrition
Pen and paper available for exchange of information
Sensory friendly hours
Sensory toolkit available
Wheelchair circulation space: Guideline - more than 1500mm wide and in a clear space away from any seating/tables
Clear space between furniture for a person to manoeuvre a mobility aid (e.g. wheelchair, walking frame, stick, crutches)
Mobility aid/pram parking

If your business provides other accessible services or provisions that are not listed above, please advise

If your business accepts Seniors/Carer Card, please provide details on benefits

Registered with the Carer/Seniors Card Program?
For more information go to: https://dhhsseniorsonline.secure.force.com/business/new
If you are not as yet registered and wish to do so, please advise our office once you are a member and we will update your Access Key Assist.

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Service Animals

Do you have a Pet Policy for service animals? *

Yes
No

Please provide link to Pet Policy

If water bowls are available for service animals including Guide dogs, seeing eye dogs and assistance dogs, please advise how dog owners can obtain bowls or where bowls are located *

If there is a designated service animal relief area, please provide details *

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Anything Else?

Is there anything else you would like us to know about your venue?

For example, detailed seating options available, an event space available for bookings.

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Additional Services

Our philosophy is simple – successful inclusion is gained by authentic attitudes.
Now with one access task ticked off the list, you don’t need to stop there. If you’ve got the vision, then we’ve got the products and services to turn it into something amazing. Access Ability Australia can help you get from where you are to where you want to be.
In addition to Access Keys and Access Key Assists, we also design and develop customised Communication Boards, Social Stories and provide online Communication Access and Awareness Training.
Making changes to the way you inspire and inform your visitors can provide your organisation with increased social and economic benefit.
So why not continue your journey with us and see what other inclusive offerings we can support you with. You may also like to enrol in our training so you can be sure to provide effective, efficient and responsive customer service delivery every time.

Communication Board order form

Learn more about Word Lane Communication Access Signs

Communication Access and Awareness Training enrolment

Learn more about Social Stories

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Thank You

Welcome to the AAA Network.
You will be soon be granted access to our online Member’s Hub.
Located on our website, this hub is filled with a wide range of engaging material to manage and engage communities and workplace cultures on a successful and progressive access and inclusion journey.
Available in the hub are carefully formatted social media posts and captions for all AAA products for use on Instagram, Facebook and LinkedIn.
You will also find video tools and tutorials to help maximise the benefits of your customised membership.
There are some great examples of product in use within natural settings to view as well as some valuable guest speakers who talk about the importance of improved access information from a variety of perspectives.
Additionally, the hub is completely free to access.
To find out more about Access Ability Australia and the work we do, please visit our website.
If you have any questions, please contact us via info@accesskeys.com.au or visit our website.

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