Communication Access

AAA Communication Access products and services include:

  • Communication Access & Awareness Training (onsite or online)
  • Customised communication boards
  • Customised communication access tags
  • Printed and enlarged communication boards.

Organisations that are providing a service to the general public need to be aware of potential barriers to communication. At Access Ability Australia, we provide learning outcomes to upskill your business to become responsive in excellent customer service delivery.

  • Over 1.2 million Australians have a communication disorder [1]
  • Over 5 million Australians speak a language other than English [2]
  • Over 4 million Australians have a hearing loss [3]

Living with these challenges can increase anxiety and isolation.

Lack of awareness and understanding of these challenges can impact effective service delivery.

Designed to facilitate confident communication, Access Ability Australia have developed a range of products and services to help organisations become communication accessible.

Communication Access & Awareness Training

Ineffective communication can be both frustrating and isolating and does not aid good customer service.

Our training will help you to increase your knowledge of communication challenges as well as help you understand the impacts for individuals.

You will also receive an introduction to alternative and augmentative communication, discover where communication access fits into an access audit, learn how you can run communication accessible meetings and conferences and learn how everyone can be an advocate for best practices.

Designed for front-line staff, event staff, customer service officers, team leaders, supervisors and managers, disability service providers, support workers, health care workers, educators and more.

AAA Communication Access and Awareness Training reduces communication barriers and allows you to create an abundance of skills and strategies so you can help others to build connections and improve their quality of life.

Visit our website training page to learn more.

Enrol Here

Contact our office for further information.

AAA Communication Boards

AAA Communication Boards enable communication and comprehension for people who experience communication challenges. Challenges may arise as a result of a variety of causes.  These causes may include Autism Spectrum Disorder, Intellectual Disability, Down Syndrome as well as some neurological conditions such stroke, an acquired brain injury (ABI), Parkinson’s disease or people who do not speak English.

AAA Communication Boards, featuring contextualised symbols that reflect your business, allow your visitors to express their needs, interact with others, build and maintain relationships with your staff and help your visitors to be active and involved in making choices for the products and services you offer.

Communication resources can be customised so the vocabulary and content complement your business and the products and services that you offer.

For further information, choices available and pricing, please contact us.