Business Services 2019-05-31T02:57:32+00:00


Network members

Business Services

Our philosophy is simple – successful inclusion is gained by authentic attitudes.

AccessAbilityAustralia design and develop customised Access Keys, Communication Boards and deliver Communication Access Training for organisations to provide ‘authentic’ inclusion and increased access for people of all abilities.  Making changes to the way you inspire and inform visitors can provide your organisation with increased social and economic benefit.

  • Over 4 million people in Australia have some form of disability [1]
  • Vision Australia estimates there are currently 357,000 people in Australia who are blind or have low vision [2]
  • An estimate of annual expenditure by tourists with a disability (both overnight and
  • day) based on NVS data would be around $3.2 billion annually [3]
  • 45% of the population will experience a mental health condition during their lifetime [1]
  • 3 million Australians live with depression or anxiety [4]

Policies and legislation demonstrate the need for all parts of the community to proactively reduce barriers to participation.  We see the inclusion of ramps, rails, accessible restrooms, accessible paths of travel, wheelchair passing spaces in corridors, signage etc. but with 90% of disabilities being invisible, ask yourself, have you provided adequate support to reduce invisible barriers for participation?

Being immersed within the disability sector has afforded AccessAbilityAustralia opportunities to form alliances with other organisations and associations within the same industry.  When you partner with AccessAbilityAustralia, you have access to a team with over 80 years industry experience.

As an AccessAbilityAustralia network member, you can unlock a world of value whilst unlocking a world for people of all abilities through the use of a customised Access Key for your organisation.  Access Keys are where the unknown becomes the familiar.

With AccessAbilityAustralia Business Services, you have peace of mind knowing that you are responding to changing markets and providing a more accessible and flexible approach to supporting your visitors.

Access Keys and Communication Boards can be customised for a whole host of experiences, events, facilities and programs.

We are committed to providing a first-class service.  We liaise with key stakeholders to ensure your customised Access Key includes all required information to inspire and inform your visitors.

Our processes are compliant with a quality management system, guaranteeing valid and exceptional quality products and services.

Every Access Key developed by AccessAbilityAustralia is fully endorsed by a Certified Practising Speech Pathologist and a Certified Practising Occupational Therapist.

Access Keys are available in full colour, including professional photographs as well as video format.

AccessAbilityAustralia have partnered with Vision Australia to bring you Access Keys in alternate formats.  These formats include text only in large print format, audio and Braille.

Access Keys and Communicaton Boards can also be translated into other languages.

When you partner with AccessAbilityAustralia, not only will your Access Key and Communication Board be available for your organisation to directly distribute, you will also have opportunity for increased exposure to a target market through your product also being housed upon the website of AccessAbilityAustralia.  We are building a platform of Access Keys and Communication Boards to offer people of all abilities a diverse range of experiences within community.

Every Access Key is fully customised so give us a call today to receive your 100% free, no obligation quote.

To compliment inclusive practices and to provide organisations with a flexible approach to customer service, we encourage you to look at Access Keys and Communication Boards and consider these innovative products as gifts of confidence for your visitors.  The disability market for your industry is much broader than just diagnosed statistics – a very wide audience can all benefit from improved information via Access Keys.

What our clients and participants have said so far:

Disability Service Provider – Northern Support Services
The Access Key content for Knox Carols by Candlelight 2018 is terrific.  The mentioning of availability of song books is great as well as the location of this services at the venue.  Information on the Marveloo is so important – especially the need to get a key. “What can I bring” page is very informative and answers a lot of questions that we would be asking as Support Workers.  The sensory guide information included in the Access Key is great. This information is fantastic to prepare attendees.  The photos and description of the venue staff in high visibility is very helpful.  To help us prepare our clients, we could print these pictures and hand them out to attendees to have in their bag/pocket in the event they got lost or needed assistance.  The timeline of events included is well-presented so we know what is happening when.  The chill out space information is brilliant.

Educator – Eureka Skydeck
“Our Access Keys are a valuable resource for our organisation and we would like to thank Judy and Maxine for their professionalism and expert knowledge in the area. Their friendly and can do attitudes made creating our Access Keys easy and efficient. Our Access Keys provide a clear and detailed walk through of a visit to Eureka Skydeck and look at many aspects that are vital to people with difficulties (e.g. sounds, smells, movements etc.) to ensure they are prepared for their visit. Many teachers and general visitors have downloaded these resources from our site and used them to support their visit to Eureka Skydeck and create positive long-lasting memories.”

Disability Service Provider – Northern Support Services
“I think what you are doing is great. The Keys are easy to follow. I like how you contrast the different uniforms of staff – I get confused at the local pool over staffing uniforms sometimes. I particularly like the sights, sounds, smells for each section. I think this is something we overlook sometimes as Support Workers – the effect of environmental factors on our clients. It is great to be able to read the Keys and prepare our clients for these. Looking forward to the Artvo Key coming out. I will definitely organise for a group or groups to attend.”

Carols by Candlelight by Vision Australia
“We’re so grateful to the amazing support of Access Ability Australia for our 2017 event! Thanks to the incredible standard of information in our Access Key, Carols by Candlelight was one of the most accessible live events across Australia – not just for our audience of people who are blind or have low vision, but for all the people who enjoyed our event in person or participated online. Thank you so much, AccessAbilityAustralia, for working with us to bring the event to as many people as possible! We can’t wait to keep building a high standard for live events, with participation for the whole community at the centre!”

Jane Henderson, Principal Speech Pathologist – VersaLearn
“Access Ability Australia have a person-centred approach to supporting people with disabilities access all areas of the community. Their professional, personable approach has made the development of our Access Key a really positive experience. Our clients have benefited from understanding what to expect when they visit our clinic and it helps to prepare the children for their first assessment session. Thank you to Maxine and Judy for developing such an innovative, positive tool that can be used by many.”

Steve Hill, Manager – Myuna Farm
“The Access Keys are a unique support tool for a wide range of people in our community that face difficult challenges when it comes to visiting some popular and exciting locations and services in the area. The Access Keys are clear, up to date and accurate for people of all ages and their support carers. We know many people who would benefit from using this terrific new initiative, please spread the word about Access Keys for Access Abilities !!!”

Disability Service Provider – Northern Support Services
The Churchill Island Access Key content and the addition of a Communication board is awesome! Really like the ‘heads up’ about limited room in the gift shop. The sensory guides are well thought out and cover all possibilities. The accessibility and safety pages at end of each Access Key are fantastic.  Things like the different ground surfaces (especially in these ‘rural’ attractions) is very important. Shell grit is a major obstacle for wheelchairs and walkers.  The sensory guide information included in the Access Key is great. This information is fantastic to help prepare attendees.

[1] Australian Bureau of Statistics (ABS) 2016, 4430.0 – Survey of Disability, Ageing and Carers 2015,

[2] Vision Australia estimate is based on ABS population data and ABS Survey of Disability Ageing and Carers.

[3] Tourism Reserach Australia Summary 2018 – Destination Visitor Survey

[4] Australian Bureau of Statistics (ABS), 4326.0 – National Survey of Mental Health and Wellbeing: Summary of Results 2007