If you are an NRS user and want to continue to use the service without interruption, you need to register before 20 April 2021. Registration will help the NRS deliver a better service.

Registering as an NRS user is quick, easy, free and you only need to do it once. As a person with a hearing loss, I managed to compete this process very conveniently.

You can read the latest update about NRS user registration here:

https://www.communications.gov.au/departmental-news/have-you-registered-yet

You may also like to view the National Relay Service frequently asked questions here:

https://www.communications.gov.au/documents/frequently-asked-questions-national-relay-service-nrs-user-registration

https://www.communications.gov.au/documents/frequently-asked-questions-national-relay-service-nrs-user-registration

A short video in Auslan about registration is also available here:

https://www.communications.gov.au/departmental-news/auslan-video-national-relay-service-user-registration-requirements

So don’t delay in registering as a user to avoid any unnecessary interruptions in service.