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Create your own Sporting Club Access Key Assist
Maxine
2023-05-22T15:50:46+10:00
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Welcome
Congratulations on becoming a part of the AAA Network.
AAA Access Guides are suitable for a range of sporting clubs including amateur, professional, youth, university, community, specialised and country sporting clubs.
These guides promote and empower spectators and participants of all abilities to confidently visit your club. They offer insights into what to anticipate beforehand, aid in assessing the club’s suitability and alleviate anxiety. They also help and encourage individuals of all abilities to participate and observe a wide range of sports and competitions with increased confidence.
Access Guides serve as an essential asset for fostering independence and enhance your staff and coaches proficiency in accommodating any required access needs.
Our form provides an avenue for you to leverage our extensive experience in crafting access guides alongside our professional allied health clinicians.
Through our tailored online platform, we'll lead and support you in creating a polished Access Guide.
As you navigate through this form, you'll need to upload images and take measurements. We'll offer guidance every step of the way.
Opting for a professional photoshoot is available as an additional option, with pricing provided upon application.
Your Access Guide, valued at $550 (incl GST), comes with no additional costs.
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Details
Sporting club name
Sporting club address
Address Line 1
City
State / Province / Region
Postal Code
Australia
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antarctica
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia (Plurinational State of)
Bonaire, Saint Eustatius and Saba
Bosnia and Herzegovina
Botswana
Bouvet Island
Brazil
British Indian Ocean Territory
Brunei Darussalam
Bulgaria
Burkina Faso
Burundi
Cabo Verde
Cambodia
Cameroon
Canada
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos (Keeling) Islands
Colombia
Comoros
Congo
Congo (Democratic Republic of the)
Cook Islands
Costa Rica
Croatia
Cuba
Curaçao
Cyprus
Czech Republic
Côte d'Ivoire
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Eswatini (Kingdom of)
Ethiopia
Falkland Islands (Malvinas)
Faroe Islands
Fiji
Finland
France
French Guiana
French Polynesia
French Southern Territories
Gabon
Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Heard Island and McDonald Islands
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran (Islamic Republic of)
Iraq
Ireland (Republic of)
Isle of Man
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
Korea (Democratic People's Republic of)
Korea (Republic of)
Kosovo
Kuwait
Kyrgyzstan
Lao People's Democratic Republic
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macao
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia (Federated States of)
Moldova (Republic of)
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Namibia
Nauru
Nepal
Netherlands
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
North Macedonia (Republic of)
Northern Mariana Islands
Norway
Oman
Pakistan
Palau
Palestine (State of)
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn
Poland
Portugal
Puerto Rico
Qatar
Romania
Russian Federation
Rwanda
Réunion
Saint Barthélemy
Saint Helena, Ascension and Tristan da Cunha
Saint Kitts and Nevis
Saint Lucia
Saint Martin (French part)
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Sint Maarten (Dutch part)
Slovakia
Slovenia
Solomon Islands
Somalia
South Africa
South Georgia and the South Sandwich Islands
South Sudan
Spain
Sri Lanka
Sudan
Suriname
Svalbard and Jan Mayen
Sweden
Switzerland
Syrian Arab Republic
Taiwan, Republic of China
Tajikistan
Tanzania (United Republic of)
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Trinidad and Tobago
Tunisia
Turkmenistan
Turks and Caicos Islands
Tuvalu
Türkiye
Uganda
Ukraine
United Arab Emirates
United Kingdom of Great Britain and Northern Ireland
United States Minor Outlying Islands
United States of America
Uruguay
Uzbekistan
Vanuatu
Vatican City State
Venezuela (Bolivarian Republic of)
Vietnam
Virgin Islands (British)
Virgin Islands (U.S.)
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe
Åland Islands
Country
Sporting club phone number
Sporting club website / URL
Contact name
Contact person phone number
Email
Email
Confirm Email
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Terms and Conditions
I have read and accept Terms and Conditions below
Yes
Download Terms & Conditions
Your preferred password to save form
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Payment
Access Guide
Price:
$ 550.00
Access Guides for sporting clubs are valued at $550. This is a one off fee.
If living in Australia, all pricing includes GST.
Please note, your credit card details will not be processed until this form is submitted. Submission is the last step in the process of form completion. A receipt will be issued directly from our office to the contact person completing this form.
For a professional photoshoot please contact us info@accesskeys.com.au for pricing and availability.
Credit Card Details
Card
Name on Card
Total
$ 0.00
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Contents
6. Requirements
7. Image requirement list
8. Measurements required
9. Logo
10. Membership
11. Club frontage
12. Parking
13. Clubhouse
14. Clubhouse - main entrance
15. Clubhouse -floor levels
16. Clubhouse - reception
17. Visitors, Spectators and Players - Fully Accessible Bathroom
18. Visitors and Spectators - Accessible Bathroom
19. Visitors and Spectators - Additional Bathrooms
20. Players - Bathroom and Change Facilities
21. Players - Accessible Bathrooms
22. Players - All Gender Showers
23. Clubhouse - Social Area
24. Clubhouse – Flooring
25. Clubhouse Environmental Acoustics
26. Clubhouse - Viewing
27. Canteen/Kiosk
28. Sporting areas
29. Programs & Services
30. Equipment Storage
31. Access and inclusion
32. Gym
33. Wet area
34. Allied health services
35. Provisions
36. Service animals
37. Additional information
38. Access Ability Australia Services
39. Acknowledgements
40. What's Next?
41. Preview & Submit
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Requirements
Before you begin, we recommend that you have images and measurements on hand for upload.
Click next for a list of images and measurements required.
For privacy, please ensure publicity rights are adhered to and no faces are visible in images uploaded to this form, including staff, coaches, members and visitors.
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Images Required
We recommend the following photos (that are applicable to your sporting club) be taken and uploaded to your device prior to commencing.
Please ensure all images are taken in LANDSCAPE.
List of images required
Sport club logo
Front of sporting club, from the street, preferably including club signage
Accessible parking with sporting club entrance in view if possible
Exterior of clubhouse including signage
Reception in clubhouse
Fully accessible bathroom. Try to include toilet with grab bars, hoist, change table and shower
Interior of men/boys bathroom and change facilities
Interior of women/girls bathroom and change facilities
Clubhouse interior social space. Try to include whole room and furniture
Canteen/Kiosk
Sport playing surface -for example soccer pitch, tennis court, lawn bowl green
Gym
Pool
Please submit landscape images where possible.
All images have maximum size limit of 10mb.
Download sample images below and then proceed to the next page for further information on measurements required.
Download a sample of images required
If you prefer a professional photoshoot, please let us know if you're interested in receiving a quote
Yes
No
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Measurements Required
List of measurements required (that are applicable to club)
Clubhouse - horizontal clearance of clubhouse main entry door
Clubhouse -horizontal clearance of clubhouse alternative accessible entry door
Clubhouse - height of access reader panel
Clubhouse - height of the main reception desk in clubhouse
Clubhouse - height of the lower reception desk in clubhouse
Clubhouse - height of tables most suitable for a wheelchair user from ground to top of table in clubhouse
Clubhouse - knee clearance height from beneath top of table to ground of these tables in clubhouse
Visitors and Spectators accessible bathroom - horizontal door clearance
Players accessible bathroom - horizontal door clearance
Clubhouse social area -height of tables most suitable for a wheelchair user from ground to top of table
Clubhouse social area - knee clearance height from beneath top of table to ground
Clubhouse social area - serving counter height
Clubhouse social area - lower serving height counter
Canteen/kiosk - height of servery counter
Safe working load of seated pool hoist
Safe working load of pool hoist and sling model
Drinking fountain - spout height from floor to spout
Drinking fountain - bottle refill height from floor to refill station
Drinking fountain - knee clearance (for a wheelchair user)
Please download the measurement instruction guide below to assist you in ensuring the measurements you gather are accurate.
Download measurement instruction guide
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Logo
Please upload logo
Click or drag a file to this area to upload.
Why are we requesting your logo?
Your logo will feature on your customised Access Guide and will help identify your branding.
Does club have an accessible website?
Yes
No
Having an accessible website means that the website is designed and developed in a way that ensures people with disabilities can perceive, understand, navigate, and interact with the content effectively. This includes considerations for users with various disabilities, such as visual, auditory, motor, and cognitive impairments. Accessible websites typically adhere to accessibility standards and guidelines, such as the Web Content Accessibility Guidelines (WCAG), to ensure that everyone, regardless of their abilities, can access and use the website comfortably and effectively.
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Membership
Does sporting club have pre-screening tools for different age bands?
Yes
No
Please provide link to pre screening tools
Does pre-screening need to be completed prior to participating?
Yes
No
Does sporting club have have user guides for different age bands?
Yes
No
Please provide link to user guides
Does sporting club have a disclosure form available to assist members with access requirements or necessary accommodations?
Yes
No
Please provide link to disclosure form
If it is possible to sign up for club membership online, please provide link
Please provide information on membership payment options available
For example:
Membership fortnightly payments
Membership monthly payments
Membership annual payment
One-time or annual registration fee
Training/coaching fees
Equipment fees
Competition entry fees
Uniform/kit fees
Volunteer requirements
Payment plans
If club has an app, please provide details
For example:
Name
Where it is available from (Google Play/App Store)
Function (training timetable, fixture, 24 hour access, membership management, event calendar, team rosters, performance tracking, merchandise, emergency information)
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Club Frontage
Upload an image that shows the front of the sporting club from the street, preferably with name/signage
Click or drag a file to this area to upload.
Landscape image required
Why do we want a picture of the front of your sporting club?
Providing this level of predictability will help visitors locate and identify your club from the street and make it easier for them to find.
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Parking
Is accessible parking available?
Yes
No
Where is accessible parking located?
For example: within designated car park, immediately opposite club house entrance.
Why do we want to know if accessible parking is available?
Some people with disability have accessible parking permits that allow them to park in an accessible parking bay. Accessible parking bays are usually positioned within close proximity to venues for convenient access and usually provide extra room either side of the parked vehicle to allow for user to conveniently manoeuvre.
Upload an image of accessible parking in relation to sporting club entrance
Click or drag a file to this area to upload.
Landscape image required
Why are we requesting an image of accessible parking in relation to sporting club entrance?
It is convenient for a person with a physical limitation to know the proximity of accessible parking to the entrance of a venue. This may determine whether they can visit independently or whether they need support.
What other parking is available?
For example: general parking, general parking with restrictions, bus/van parking
Is an electric vehicle charging station available?
Yes
No
Where is electric charging station located?
Is there clear and visible signage to guide users from the parking area to the building entrance?
Yes
No
Are there clear pathways from parking areas to the building entrance?
Yes
No
The pathway should be wide enough to accommodate wheelchairs and other mobility devices, typically at least 36 inches (91 cm) wide.
The surface should be smooth and slip-resistant, without cracks or uneven areas that could pose a tripping hazard.
The pathway should be free of obstructions like parked vehicles, garbage bins or landscaping elements that could impede movement.
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Clubhouse
Does sporting club have a clubhouse?
Yes
No
Upload image of exterior of clubhouse including signage
Click or drag a file to this area to upload.
Landscape image required
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Clubhouse - Main Entrance
Which best describes the main entrance to the clubhouse?
Step free
Stepped with handrails
Stepped without handrails
Ramp access with handrails
Ramp access without handrails
Portable ramp with handrails
Portable ramp without handrails
Please select all applicable options.
If you selected stepped or ramped access in question above, do steps or ramp have tactile ground surface indicators and compliant step edging contrast?
Tactile Ground Surface Indicators
A tactile ground surface indicator (TGSI) is a textured pattern and typically consists of raised bumps or domes installed on walking surfaces. They are installed at key locations, such as the edges of platforms, stairs, ramps and pedestrian crossings. These indicators are designed to provide tactile and visual cues to assist people with vision impairments in navigating outdoor and indoor environments safely and independently.
Compliant Step Edging
Compliant step edging contrast means ensuring that steps are designed and constructed to meet accessibility standards, including providing adequate visual contrast to enhance safety for all users, particularly those with visual impairments
If you selected portable ramp in question above, please advise how people can request this ramp be installed prior to arrival
Why do we want to know details about access at the main entrance?
This level of information is helpful for a wide audience including people living with disability, parents with prams and the ageing population. It will also help some wheelchair users to determine whether your club is suitable and whether they can attend independently or may need support.
If providing a portable ramp, please display signage that clearly indicates availability and how people can request ramp be installed.
Which best describes the main entry door?
Automated
Manual, push to open
Manual, pull to open
Manual, sliding
Why do we want to know details about the main entry door?
This level of information is helpful for a person living with a physical disability. This may determine whether they can visit independently or whether they need support.
What is the horizontal clearance of main entry door?
Please refer to the measurement instruction guide
Why do we want to know the door clearance of the main entry to the clubhouse?
Mobility equipment comes in various shapes and sizes. This may include a compact wheelchair, a sports wheelchair with a wider footprint, a power wheelchair, a wheelchair with breathing equipment, a larger motorised scooter or a walking frame. This information best informs users of mobility equipment on the suitability of access for individual needs. This information is also very helpful for parents with prams.
If clubhouse has an alternative accessible entrance other than the main entrance, please provide details as outlined below
Location (eg at the rear of the building)
Which best describes the alternative accessible entrance? (step free, ramped with handrails, portable ramp with handrails)
If you selected portable ramp, please advise how people can request this ramp be installed prior to arrival.
Which best describes the alternative accessible entry door (automated, manual push to open, manual pull to open, manual sliding)?
What is the horizontal clearance of door?
Does clubhouse have key fob, swipe card entry or app that grants access?
Yes
No
What is the height of the access reader panel?
Please refer to the measurement instruction guide
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Clubhouse - Floor Levels
Does clubhouse have multiple floor levels?
Yes
No
How many floor levels are there?
Is lift access available?
Yes
No
Do lifts have tactile buttons?
Yes
No
Tactile buttons allow visually impaired passengers to navigate and select floors independently
Do lifts have a voice system?
Yes
No
Voice systems provide auditory cues to assist passengers, including those with visual impairments, in navigating within the lift
Where is lift located?
If there is stepped access to all levels, do steps have handrails on both sides?
Yes
No
If there is ramped access to all levels, do ramps have handrails on both sides?
Yes
No
If you selected stepped or ramped access in questions above, do steps or ramp have tactile ground surface indicators and compliant step edging contrast?
Tactile Ground Surface Indicators
A tactile ground surface indicator (TGSI) is a textured pattern and typically consists of raised bumps or domes installed on walking surfaces. They are installed at key locations, such as the edges of platforms, stairs, ramps and pedestrian crossings. These indicators are designed to provide tactile and visual cues to assist people with vision impairments in navigating outdoor and indoor environments safely and independently.
Compliant Step Edging
Compliant step edging contrast means ensuring that steps are designed and constructed to meet accessibility standards, including providing adequate visual contrast to enhance safety for all users, particularly those with visual impairments
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Clubhouse - Reception
Is there a main reception area?
Yes
No
Upload an image of the main reception area in the clubhouse
Click or drag a file to this area to upload.
Landscape image required
What time is reception staffed?
What is the height of the main reception desk?
Please refer to the measurement instruction guide
If available, what is the height of the lower main reception desk?
Please refer to the measurement instruction guide
If membership payments or mechandise and refreshment payments are available at reception, what payment options are available?
For example - cash only. EFTPOS.
If EFTPOS payments are available, are EFTPOS machines on a long cord or cordless so they can be passed over to someone using a wheelchair?
Yes
No
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Visitors, Spectators and Players - Changing Places and Fully Accessible Bathroom
The next few questions are designed to gather information on fully accessible bathrooms that include a hoist and an adult change table.
It is important to note the difference between Changing Places facilities and fully accessible bathrooms. Changing Places facilities are larger than standard accessible toilets and include extra features and more space to meet the needs of people with disabilities and their carers. These facilities are accredited by a Registered Changing Places Assessor. You can read more about Changing Places on their website.
Changing Places
Fully accessible change facilities may also include similar features, such as a hoist and an adult change table, but they are not accredited as Changing Places facilities.
Does club have an accredited Changing Places?
Yes
No
Changing Places facilities are larger than standard accessible toilets and have extra features and more space to meet the needs of people with disability and their carers.
They are accredited by a Registered Changing Places Assessor.
You can read more about this on the following link
Changing Places
Where is Changing Places located?
Upload an image of the interior of Changing Places. Try to capture toilet with grab bars, hoist, change table and shower, if possible
Click or drag a file to this area to upload.
Landscape image required
Please provide information on how users can access Changing Places
For example, do they need to bring their own MLAK or is there an MLAK available within the facility? If MLAK can be picked up within facility, please provide further details on where users can collect MLAK from.
Provide list of Changing Places inclusions
For example: Toilet with retractable grab bars on either side and colour contrast toilet seat, hoist, electric height adjustable change table, shower with bench and grab bars, privacy screen, sink, signage detailing operating instructions located above change table.
Does club have a fully accessible bathroom that includes a hoist and adult change table?
Yes
No
Where is fully accessible bathroom located?
Provide a list of inclusions in fully accessible bathroom
For example: Door type (manual, push to open, door clearance, toilet with retractable grab bars on either side and colour contrast toilet seat, hoist, electric height adjustable change table, shower with bench and grab bars, privacy screen, sink, signage detailing operating instructions located above change table.
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Visitors and Spectators - Accessible Bathroom
Is there an accessible bathroom for visitors and spectators?
Yes
No
Description of where accessible bathroom is located
For example: past reception on the right
Which best describes the entry door to the accessible bathroom?
Automated
Manual, push to open
Manual, pull to open
Manual, sliding
What is the horizontal clearance of the accessible bathroom door?
Please refer to the measurement instruction guide
Why do we want to know the clearance of the accessible toilet door?
Some toilets may be signed as accessible, however, do not have adequate door clearance for some mobility equipment. Mobility equipment comes in various shapes and sizes. This may include a compact wheelchair, a sports wheelchair with a wider footprint, a power wheelchair, a wheelchair with breathing equipment, a larger motorised scooter or a walking frame. This information best informs users of mobility equipment on the suitability of your venue's bathroom facilities for their individual needs and comfort. Baby change facilities are also often located in accessible bathrooms; therefore, this information is also very helpful for parents with prams.
What is the position of the toilet grab bars in the accessible bathroom?
Behind
Left-hand side
Right-hand side
Retractable on both sides
The position of grab bars are determined from a seated position on toilet. Please select all applicable options.
Pictured below: right hand side and behind grab bars
Why are we asking about the position of grab bars?
People with disabilities or mobility limitations may have different needs when it comes to the placement of grab bars.
Some individuals may require support from their dominant hand/side, while others may rely on their non-dominant hand/side.
Does accessible bathroom also include accessible shower?
Yes
No
Describe the accessible shower provisions
Emergency buttons
Grab bars
Hand held shower hose
Shower bench
Shower commode seat
Shower curtain/door
Soap
Shampoo
Mirror, ideally positioned for wheelchair user
Hooks or shelves to hang clothing and personal items
Non slip flooring
Are there any other provisions in the accessible shower?
Is there clear wayfinding signage?
Yes
No
Is there Braille signage located near accessible bathroom door?
Yes
No
If additional accessible bathroom/s and shower/s are available, please provide further information as outlined below
Location
What best describes entry door?
For example - automated, manual push to open, manual pull to open, manual sliding.
Horizontal clearance of the accessible toilet door
Position of the grab bars in the accessible toilet (Behind, left-hand side, right-hand side, retractable on both sides)
Is there clear wayfinding signage?
Is there Braille signage located near bathroom door?
Shower provisions as outlined in question above.
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Visitors and Spectators - Additional Bathrooms
What other bathroom facilities are available for visitors and spectators?
Ambulant toilet
All genders
Seperate mens/boys and womens/girls toilets
Baby change area
Please select all applicable options
Description of where all other bathrooms are located. If baby change area is available, please also advise if it is accessible by all genders
For example: Men/boy's toilet past reception on the right. Women/girl's toilet in rear right corner of clubhouse.
Ambulant toilet within both men/boys and women/girl's toilets.
All genders toilet on first floor.
Is there clear wayfinding signage?
Yes
No
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Players - Bathroom and Change Facilities
Are there mens/boys player dedicated bathroom and changing rooms?
Yes
No
Upload an image of the interior of men/boys bathroom and change facilities
Click or drag a file to this area to upload.
Landscape image required
Where are mens/boys player dedicated bathroom and changing rooms located?
Describe shower provisions in mens/boy's changeroom
Communal showers
Private cubicle with locking doors
Adequate hot and cold-water supply
Non slip flooring
Adequate lighting
Hooks or shelves to hang clothing and personal items
Soap
Shampoo
Mirrors
Hairdryers
Are there womens/girls player dedicated bathroom and changing rooms?
Yes
No
Upload an image of the interior of women/girls bathroom and change facilities
Click or drag a file to this area to upload.
Landscape image required
Where are womens/girls player dedicated bathroom and changing rooms located?
Describe shower provisions in womens/girl's changeroom
Communal showers
Private cubicle with locking doors
Adequate hot and cold-water supply
Non slip flooring
Adequate lighting
Hooks or shelves to hang clothing and personal items
Soap
Shampoo
Mirrors
Hairdryers
Straightening irons
Are there ambulant toilets in both the men/boys and women/girls bathroom and change facilities?
If player bathroom and changing room entry doors are external, if required, are privacy screens provided to restrict direct sightlines into changing areas?
Yes
No
If lockers are provided, please specify their location and the procedure for accessing them
For example - lockers are located in changerooms.
Advise if patrons need to bring their own lock, are they equipped with combination locks, or are keys obtained from club?
Do changerooms offer any additional provisions?
For example irons and ironing boards
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Players - Accessible Bathrooms
Is there an accessible bathroom available for players?
Yes
No
Description of where accessible bathroom for players is located
For example: after entry to the clubhouse on the right
Which best describes the entry door to the accessible bathroom for players?
Automated
Manual, push to open
Manual, pull to open
Manual, sliding
What is the horizontal clearance of the accessible bathroom door for players?
Please refer to the measurement instruction guide
Why do we want to know the clearance of the accessible bathroom door for players?
Some toilets may be signed as accessible, however, do not have adequate door clearance for some mobility equipment. Mobility equipment comes in various shapes and sizes. This may include a compact wheelchair, a sports wheelchair with a wider footprint, a power wheelchair, a wheelchair with breathing equipment, a larger motorised scooter or a walking frame. This information best informs users of mobility equipment on the suitability of player bathroom facilities for their individual needs and comfort.
What is the position of the grab bars in the accessible bathroom for players?
Behind
Left-hand side
Right-hand side
Retractable on both sides
The position of grab bars is determined from a seated position on toilet. Please select all applicable options. Pictured below: right hand side and behind grab bars
Why are we asking about the position of grab bars?
People with disabilities or mobility limitations may have different needs when it comes to the placement of grab bars.
Some individuals may require support from their dominant hand/side, while others may rely on their non-dominant hand/side.
Does accessible bathroom also include accessible shower?
Yes
No
Describe provisions in accessible shower
Emergency buttons
Grab bars
Hand held shower hose
Shower bench
Shower commode/seat
Shower curtain/door
Soap
Shampoo
Mirror, ideally positioned for wheelchair user
Hooks or shelves to hang clothing and personal items
Non slip flooring
Please select all applicable options
Are there any other provisions in the accessible shower?
Is there clear way finding signage?
Yes
No
Is there Braille signage located near accessible bathroom door?
Yes
No
If your club has more than one accessible bathroom for players, please take note of questions above and add responses below for any additional accessible bathrooms
Location
What best describes entry door?
For example - automated, manual push to open, manual pull to open, manual sliding.
Horizontal clearance of the accessible bathroom door
Position of the toilet grab bars in the accessible bathroom (behind, left-hand side, right-hand side, retractable on both sides)
Shower provisions as outlined in question above.
Is there clear wayfinding signage?
Is there Braille signage located near bathroom door?
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Players - All Gender Showers
Are there all gender showers for players?
Yes
No
All gender showers are intentionally designed to accommodate individuals of any gender, irrespective of their gender identity or how they choose to express themselves. They typically feature private stalls with locking doors, individual showerheads, and changing areas that provide privacy for users.
How many all gender showers are available for players?
Description of where all genders shower/s are located for players
For example: All gender shower 1: At the far end of clubhouse on the right. All gender shower 2: in the clubhouse, next to the first aid room.
Describe the all gender shower provisions for players
Gender-Neutral Signage
Locking door
Emergency button
Hand held shower hose
Shower curtain/door
Privacy partitions
Adequate hot and cold-water supply
Non-slip flooring
Adequate lighting
Soap
Shampoo
Hooks or shelves to hang clothing and personal items
Mirror, ideally positioned for wheelchair user
Private drying area
Please select all applicable options
Is there clear wayfinding signage?
Yes
No
Is there Braille signage located near shower door?
Yes
No
Are there any other provisions in the all gender shower for players?
For example a right-hand transfer toilet with grab bars behind and to the right
If your club has more than one all gender shower for players, please take note of the questions above and add responses below for any additional showers
Location
Shower provisions as outlined in question above.
Is there clear shower wayfinding signage?
Is there Braille signage located near shower door?
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Clubhouse - Social Area
If available, what are the furniture options in this area?
Seating with back and armrests
Seating with backrests only
Couches
Stools
Tables
Why do we want to know about seating options in this area?
Seats with backrests and armrests are very helpful in providing support in both the seated position and when transferring to a seated/standing position. Ideal for a person who may have weak knees, mobility issues, a child or a person with a physical disability.
Seats without backrests may disrupt posture and require back muscles to work more than normal to support the spine.
Upload an image of clubhouse social space. Try to include whole room and furniture
Click or drag a file to this area to upload.
Landscape image required
Is furniture movable to allow more flexibility for everyone?
Yes
No
Are height adjustable tables available?
Yes
No
Please measure your most suitable tables for a wheelchair user. Accessible tables should have 4 sturdy legs. Table legs should not obstruct wheelchair footplates.
What is the height of tables most suitable for a wheelchair user from ground to top of table?
Please refer to the measurement instruction guide
What is the knee clearance height from beneath top of table to ground of these tables?
Please refer to the measurement instruction guide
Why do we want measurements of your most suitable tables for a wheelchair user?
This information best informs wheelchair users on the suitability of furniture. This may include users of a compact wheelchair, a sports wheelchair with a wider footprint, a power wheelchair or a wheelchair with breathing equipment.
What shape tables are available?
For example - square, rectangle or round
Why do we want to know the shape of tables? Different shape tables suit varying individual needs. A person who is hard of hearing may prefer a round table. This will provide visual access to everyone's faces to facilitate better communication. There are approximately 3.6 million Australians with hearing loss. The linear shape of a rectangular table may allow additional room to walk around and to manoeuvre mobility equipment.
If a serving counter is available, what is the height of main service counter and/or bar in the clubhouse?
Please refer to the measurement instruction guide
If available, what is the height of the lower counter and/or bar?
Please refer to the measurement instruction guide
What type of service is offered in the clubhouse?
For example
Full table service – waiter service at table
Semi self-service – order at counter and food delivered to table
Full self-service – order and pick up at counter
Can special dietary requirements be catered for?
Please provide details
What is the maximum capacity of clubhouse?
What payment options are available?
For example, cash. EFTPOS
If EFTPOS payments are available, are EFTPOS machines on a long cord or cordless so they can be passed over to someone using a wheelchair?
Yes
No
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Clubhouse - Flooring
What best describes the flooring in the club house?
For example - rubber matting, concrete, vinyl, laminate, hardwood carpet, tiled
Why do we want to know about the type of flooring?
This information is helpful for mobility aid users. It will determine ease of movement and access throughout venue. Hard, smooth surfaces are typically easier for people with mobility issues to navigate. Flooring information is also helpful to determine the acoustics of an environment.
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Clubhouse - Environmental Acoustics
In the clubhouse, is there:
An echo
Window blinds/curtains
A separate quiet room or a sensory space for a person to retreat and relax
Why do we want to know more about the environmental acoustics?
Rooms with lots of soft furnishings (e.g. rubber matting, blinds) offer less reverberation (echo) with sound coming only from the people in the room. This environment may be more comfortable for a person with hearing loss, a person who may become overwhelmed by too much stimuli or people who wish to engage in comfortable levels of conversation.
If music is played in clubhouse, please provide some details
For example - radio, background music, upbeat music
If requested, is the club happy to turn the music volume down?
Yes
No
Are there entertainment options such as televisions, games or pool tables in the clubhouse?
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Clubhouse - Viewing
Is sport viewing available from the clubhouse?
Yes
No
Please provide details of match/game viewing
For example - Match/game televised on tv in clubhouse observable from clubhouse windows.
Is view clear and unobstructed?
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Canteen/Kiosk
Is there a canteen/kiosk?
Yes
No
Upload an image of canteen/kiosk so serving counter is visible
Click or drag a file to this area to upload.
Landscape image required
Provide location of canteen/kiosk
Is there an undercover queuing area at canteen/kiosk?
Yes
No
What are the opening hours of canteen/kiosk?
What is the height of the servery counter?
Please refer to measurement instruction guide
What type of food and drink is available for purchase?
For example, hot and cold food and drinks
Can special dietary requirements be catered for?
Yes
No
What payment options are available?
For example, cash. EFTPOS
If EFTPOS payments are available, are EFTPOS machines on a long cord or cordless so they can be passed over to someone using a wheelchair?
Yes
No
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Sporting Areas
Upload an image of sporting area
Click or drag a file to this area to upload.
For example, soccer pitch, tennis court, bowling green.
Landscape image required
Provide a list of sport playing areas that the club has
Soccer pitch, tennis courts, football oval, cricket pitch, running track, golf practice facilities.
Describe the sporting areas. Use the list below for guidance
Think surfaces - rubber, concrete, vinyl, laminate, hardwood, spring wooden floors, asphalt, carpet, tiled, grass, synthetic turf, hybrid grass, mats, gravel, dirt, dusty and dry, clay.
Think accessibility - roll on, gradients, camber.
Think size.
Think indoor or outdoor.
Think multi-purpose areas that accommodate different types of programming.
Practice areas
Why do we want to know about the type of playing areas?
Accessible information about sport playing fields allows individuals to assess whether the facilities accommodate their needs including mobility aids, such as wheelchairs or walkers.
It also helps to determine ease of movement: Detailed information about the playing surface, including its texture, helps individuals determine how easily they can navigate the area. Smooth, level surfaces are generally more accessible and safer for individuals with mobility impairments. Some individuals with mobility impairments may need to avoid playing fields with loose gravel, uneven terrain, or steep slopes that could pose challenges or increase the risk of falls.
Acoustics are important to consider. Individuals with hearing impairments may rely on environmental cues and acoustics to navigate their surroundings effectively. Information about the acoustics of a sport playing field, such as whether it is open-air or enclosed, can help individuals with hearing disabilities determine how sound travels within the environment and whether assistive listening devices may be needed.
If club has any public open spaces, provide details
For example, walking paths, playgrounds, picnic areas, benches, gardens, barbeques.
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Programs and Services
What programs and services are available to members?
Casual membership
Full membership
Group training
Personal training
Children's programs
Youth programs
Wellbeing classes
Programs for people with disability
Senior programs
Competitive teams and leagues
Recreational and social play
Fitness and Wellness Services - personal training or wellness workshops
Community Outreach and Engagement - partnerships with schools, community organisations
Education and development
Athlete support services - sports medicine and injury prevention services, nutrition counseling
Please select all applicable options
What other programs or services are available?
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Equipment Storage
Where is the equipment storage area located within the club premises?
How many access points are there to the storage area? Are they clearly marked and easily accessible?
Is the storage area accessible to all members, including those with disabilities?
Yes
No
Who has access to the storage area? Are there any restrictions or authorisations required?
Are all equipment and storage areas clearly labeled and signposted for easy identification? Please provide information.
How is the equipment organised within the storage area (e.g., by sport, size, frequency of use)?
What are the emergency procedures in case of an accident or emergency in the storage area?
Is the storage area adequately lit?
Yes
No
Are there guidelines or training provided to members on how to properly access and use the storage area?
Yes
No
What are the procedures for borrowing and returning equipment? Is there a check-out system in place?
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Access and Incusion
Do coaches have disability awareness training?
Yes
No
For example - trained in autism awareness or best practice communication access
Please provide further information on coaches trained in disability awareness
Has sporting club completed Disability Sports Australia’s Accessibility Champion course?
Yes
No
This is a free online course focussed on identifying, upskilling and supporting an Accessibility Champion or Champions to help grassroots sporting clubs and leisure providers start the accessibility journey.
Disability Sports Australia’s Accessibility Champion course
Does sporting club offer 1:1 trainers/coaches for people with disability?
Yes
No
Communication accessibility - If available, provide details on how your club provides accessible communication options
For example - communication access boards or tags, visual scheduling, captioning or assistive listening devices (FM systems, infrared systems, loop systems)
Does sporting club have adaptive sporting teams?
Yes
No
For example
Wheelchair basketball
Boccia
Goalball
Sitting volleyball
Blind cricket
All ability programming
All ability competition
Provide further information on adaptive sport provided at the club
If adaptive equipment is available please provide details. use the list below as guidance.
For example
Sports wheelchairs
Hand cycles
Audible balls
Boccia balls
Colour contrast equipment
Colour contrasted playing boundaries
Hand signals for people who are hard of hearing or D/deaf
Use of inclusive language when giving instructions eg verbal for a person who is blind, tactile for a person who is deaf or a practical demonstration
Play space area reduction
Training activities chunked into smaller sections
Visual supports (eg schedules and pictures to help participants understand the sequence of activities and what is expected of them)
Sensory tools such as fidgets, headphones, and weighted blankets to help participants regulate
Clear and concise communication (eg clear and simple language when giving instructions or feedback)
Regular break times
Quiet/chill out space
Modification of activities and expectations as needed to accommodate individual needs and preferences
Does sporting club provide access and inclusion programs for people with disability?
Yes
No
Provide further information on access and inclusion programming
Does sporting club have All Ability teams?
Yes
No
Do All Ability teams have their own competition league?
Yes
No
Does sporting club provide sensory friendly training sessions?
Yes
No
During sensory friendly training sessions, which best describes enviroment and provisions
Coaches/referees without whistles
Lower levels of lighting
Reduced noise levels (including applause, sirens)
Layout of space that creates a sensory-friendly environment
Range of activities and allow participants to choose which ones they want to participate in
Visual supports (eg schedules and pictures to help participants understand the sequence of activities and what is expected of them)
Quiet/chill out space/Sensory room
Reduced numbers
Please provide further information on sensory friendly training sessions that may not be addressed above
If club has a dedicated sensory room or quiet space, please provide further details below
If club offers second hand uniforms, please provide further information on how members can source these
Does sporting club promote inclusive uniforms that offer members a combination of uniform variations?
Yes
No
Victoria University together with Change our Game, School Sport Victoria and Victorian State Government; Education and Training, have put together a helpful resource that outlines uniforms that encourage girls to play sport and be physically active.
Download Sports Uniform Guide
If breastfeeding facilities are available, please provide details on location and provisions
For example, microwave, feeding chair, baby change
Has club considered the needs of the LGBTIQIA+ community?
Yes
No
For example
Established a Non-Discrimination Policy
Staff trained in inclusive language
Marketing material featuring diversity and inclusivity
Inclusive programming
Collaboration with local LGBTIQ organisations
Please provide further information on how club considers the needs of the LGBTIQIA+ community
Has club taken steps towards reconciliation?
Yes
No
For example
An Acknowledgement of Country practice
Display Indigenous artwork, language or signage
Employ Indigenous staff
Staff/coaches trained in cultural awareness
Please provide further information on how club has taken steps towards reconcilation
Does club take into account cultural factors for members?
Yes
No
For example
A communication style that is clear, simple, and easily understood by all members
Organise events at timings that are convenient for families to ensure their participation, particularly if the club consists of members from cultures that highly value family and community
Provide further information on cultural considerations
How do members receive information about club events, changes in schedules, or other important updates?
Accessibility related enquiries and feedback - If available, please provide process to make enquiries or to provide feedback on accessibility-related issues
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Gym
Does sporting club have a gym?
Yes
No
Upload an image of the gym
Click or drag a file to this area to upload.
Landscape image required
What accessible equipment is available?
Bar bells
Boxing equipment
Cable machines
Cardio equipment
Dumbbells
Fit balls
Foam rollers
Free weights
Functional training equipment
Hand cycle machine
Kettle bells
Medicine balls
Recumbent bikes
Thera Bands
Please select all applicable options
Does sporting club have any other accessible gym equipment available?
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Wet Area
Does sporting club have a wet area?
Yes
No
Does the wet area include a pool?
Yes
No
Upload an image of the pool
Click or drag a file to this area to upload.
For privacy, please ensure publicity rights are adhered to and no faces are visible.
Landscape image required
Please provide location of the pool within the sports club?
What is the temperature of the pool?
What is the size of the pool?
For example, 20m
Which best describes the access into the pool?
Ladder access with handrails on both sides
Ladder access with handrail on one side only
Ramped access with handrails on both sides
Ramped access with handrail on one side only
Stepped access with handrails on both sides
Stepped access with handrail on one side only
Does sporting club provide a water wheelchair?
Yes
No
Does the pool have hoist access?
Yes
No
What type of hoist is available?
Seated
Sling
If applicable, what is the safe working load of the seated pool hoist?
For example: maximum load 200kg
If applicable, please provide sling pool hoist model details and safe working load
For example: C450 ceiling hoist with hoist/carry bar. Safe maximum load 200kg.
If sling hoist is available, does the user need to bring their own sling?
Yes
No
If the wet area includes any other facilities, please provide details
For example, spa, steam room, sauna
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Allied Health Services
Does sporting club offer players access to allied health services?
Yes
No
Which allied health services are available?
Exercise Physiologist
Massage
Osteopathy
Physiotherapy
Please select all applicable options
Does club offer any other allied health services?
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Provisions
Which provisions are available?
Tours of grounds and rooms
Well-lit connection between playing fields, the facility and the car park
Sports/flood lighting
Vending machine
Merchandise store
Shade and weather protection for spectators
Grandstand
Public open spaces
Seated area for spectators
Free Wi-Fi
Hearing loop
Pen and paper available for exchange of information
Prices displayed and easy to read
Prices come up on register - some people may not be able to understand how much to pay or may be hard of hearing/deaf
External and internal signage and wayfinding that is prominent and easy to read
Acceptance of the ‘Companion Card’ – this is used by an individual who is unable to independently access a venue or activity and therefore brings a carer/companion for support (holders of this card pay any fees associated with participation or membership but their ‘companion’ does not)
Have discounts for people receiving Centrelink payments e.g. Disability Support Pension, Health Care Card?
Please select all applicable options
Provide further information on provisions if missed on list above
If you checked grandstand in question above, please provide further information. Use the list below as guidance.
For example
Describe seating - fixed or flip up
Is there a wheelchair seating area?
Are there steps - do they have handrails on both sides or just one side?
Do steps have tactile ground surface indicators and compliant step edging contrast?
Is there shade/shelter - partially covered by a roof or awning to provide shade from the sun or protection from light rain
If sports club accepts Seniors/Carer Card, please provide details on benefits
Registered with the Carer/Seniors Card Program?
For more information go to:
Senior Carer Cards
If drinking fountain/s is available, provide location/s and measurements as outlined below
Location/s
Drinking spout height - from the floor to spout
Bottle refill height - from the floor to bottle refill
Knee clearance if applicable
Knee clearance refers to the space underneath a drinking fountain that allows users to comfortably approach and access the fountain while standing or in a seated position. The design of knee clearance is particularly important for individuals with mobility limitations, such as those who use wheelchairs.
Please refer to the measurement instruction guide
If members can book facilities or equipment, please provide information
For example, clubhouse is available for private bookings. Bookings enquires can be sent to {email}...
Is sporting club an NDIS provider?
Yes
No
Where is first aid room located?
Please provide location of all defibrillators
Are staff and coaches trained in first aid and CPR?
What are the emergency procedures in case of fire, injury, or other incidents? Where are the emergency exits and equipment located?
What security measures are in place (e.g., surveillance cameras, security personnel)?
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Service Animals
Do you have a policy for service animals?
Yes
No
Please provide link to Service Animal Policy
If water bowls are available for service animals including Guide dogs, seeing eye dogs and assistance dogs, please advise how dog owners can obtain bowls or where bowls are located
If there is a designated service animal relief area, please provide details
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Additional Information
Please provide one to two additional pieces of information that you would like to share about the sporting club
For example: A Social Story is available to help guide you with a general training session.
Please advise your preferred file format for your delivered product
PDF
Word document
Both PDF and Word document
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Access Ability Australia Services
Our philosophy is simple – successful inclusion is gained by authentic attitudes.
Now with one access task ticked off the list, you don’t need to stop there. If you’ve got the vision, then we’ve got the products and services to turn it into something amazing. Access Ability Australia can help you get from where you are to where you want to be.
In addition to Access Guides, we also design and develop customised Communication Boards, Social Stories and provide online Communication Access and Awareness Training.
Making changes to the way you inspire and inform your visitors can provide your organisation with increased social and economic benefit.
So why not continue your journey with us and see what other inclusive offerings we can support you with. You may also like to enrol in our training so you can be sure to provide effective, efficient and responsive customer service delivery every time.
Communication Board order form
Learn more about Communication Access Signs
Communication Access and Awareness Training enrolment
Learn more about Social Stories
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Acknowledgements
We would like to extend our appreciation and recognition to the incredible organisations who have collaborated with us on the content for this web form.
Their dedication, expertise, and unwavering commitment to our shared vision have played a pivotal role in its success.
The Diversity Storr
The Diversity Storr is a consultancy specialising in diversity and inclusion support, specialising in using data and evidence to drive decion making.
For any help related to diversity and inclusion strategy, research and data, and how to execute an authentic diversity and inclusion intiative, reach out to the Diversity Storr
Learn more about The Diversity Storr
Disability Sports Australia
Disability Sports Australia (DSA) improve the lives of Australians living with disability using sport as the medium.
DSA bridge the gap between individuals with disabilities and inclusive sports activities. They facilitate connections, provide valuable resources, and promote awareness to ensure that Australians with disabilities have access to diverse sporting experiences that cater to their specific needs.
Learn more about Disability Sports Australia
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What's Next?
1. You’ll receive a confirmation email to say we’ve received your information
2. Our team will analyse your data submission and if we have any queries, we shall be in touch
3. Draft 1 will be sent for your review. Up to 2 drafts included in scope of work
4. Once we have received your approval, final copy will be sent to you
5. We will market via our social channels
6. A link to your Access Guide will be added to AAA’s website library page.
You will also be soon be granted access to our online Member’s Hub.
Located on our website, this hub is filled with a wide range of engaging material to manage and engage you and your team on a successful and progressive access and inclusion journey.
Available in the hub are carefully formatted social media posts and captions for all AAA products for use on Instagram, Facebook and LinkedIn.
You will also find video tools and tutorials to help maximise the benefits of your customised membership.
There are some great examples of product in use within natural settings to view as well as some valuable guest speakers who talk about the importance of improved access information from a variety of perspectives.
Additionally, the hub is completely free to access.
To find out more about Access Ability Australia and the work we do, please visit our website.
If you have any questions, please contact us via info@accesskeys.com.au or visit our website.
Visit our website
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